Our school district is using Zoom this semester.  We have our teachers record their lessons for students who miss class.  Most students are able to view the recordings on their Chromebooks, but we have several students who are getting an "app not enabled for user" error message.  They're being asked to sign in twice but, even when they do, it's not letting them view the recording.  Any ideas?

Dear to whom it may concern,

I am a high school teacher and I would like to request a list of the people participating in my lesson (through their IPs) since there was inappropriate material shared. I didn't have the chance to report the incidence but I would like to know the people who were participating in that particular meeting.

Thank you in advance.

Yours sincerely,

Trifon Geroukis

How do I save previous link and passcode for recurring meetings I participate in?  I have to go and research the previous text messages and email each time to retrieve the passcode.  I use to have this feature to where I did not have to enter the passcode every time.

Dou aulas on-line pelo Zoom, mas o áudio do meu aluno só consegue captar a voz dele, mesmo ele ativando o áudio original, o som do violão dele não chega pra mim, eu utilizo notebook com placa de áudio profissional, mas meu aluno só utiliza o celular, já tentamos com fones de ouvidos e sem, ambos estão com o mesmo problema, sem contar que no aplicativo para smartphone não tem a opção de áudio para músicos, como resolver este problema?

Hi All,

When I schedule a meeting in my account, I can set it up and save it ok and copy the invitation link but as soon as I go back to My Meetings it disappears from view. The My Meetings page is completely blank so I cannot access any of the meetings I have set up. At the moment I am saving the invitation link, emailing it to my clients and then using the link in the invitation email to start the meeting but obviously this is not satisfactory.

I'd be grateful for any support with this issue. I am on the Zoom Pro plan which doesn't provide live support and I sent an email for support a couple of days ago but haven't heard back.

Thanks in advance,

Eleni

I have logged into my paid for version of zoom this morning and it has gone back to an old version in the desktop. i have lost the ability to blur my background, and different date formats now on screen - also when I try to talk on the zoom live chat it says my account does not have access to live chat - and yet i have used it before.

How do I get my settings back to the latest version and get this resolved?