Hi Zoom, 

I help teach art online.  I have a few questions.

1. Is there a way I can share a completed picture of what we are trying to draw while still showing the class how to draw in real time? I tried to post the picture in the chat but many of them couldn't figure out how to open chat. 

2. Is there a way to make everyone see the same page or do I have to teach them how to select the type of view they want? I think some of them are on gallery view while others are on speaker view. I am hoping there is a way to configure it for everyone. 

Thanks for your help. 

Greetings,

I am the listed "owner" of a Pro Plan account, with two licenses, but the account was setting up by a previous employee (since left the agency). 

I have run into several meetings settings that are grayed out with the disclaimer "Locked by Admin" -- as the site owner, I should be able to change these, but I can't find any way to change that lock. More specifically, I tried to turn on file sharing via Chat and that setting is locked.

Any help would be appreciated. 

Until today I have been presenting courses over Zoom using 3 screens. I use a MacBook, a monitor and an iPad. This allows me to see my presenter notes whilst delivering the training. Today the iPad started flickering to the point I was unable to use it. I then managed to stop the flickering by checking the cables but in doing so only the top half of the PowerPoint slide was displayed. Again I managed to resolve this by leaving and rejoining but the flickering started again…Has anyone else experienced this?

I'm at my wits end with a "choppy" video problem that mysteriously appeared after I moved a month ago--the only thing that I know changed was my Internet Service--we got high speed, with 800+ Mbps download speed. But, at times my download speed drops to in the 30s-70s, creating a very choppy video experience, whiich is not acceptable as I coach and give presentations on Zoom

I think the problem is Chrome, and wonder if there is a fix that would allow me to still use Chrome.

My techy husband and my IT professional son-in-law tried to troubleshoot (tried wired, wireless, changed the hub, removed one of my 3 monitors, tried with different browsers, with Outlook open/closed, watched performance on the task manager, etc.). At this point we suspect the culprit is Chrome. I removed all the extensions, except Dashlane, my password manager. Didn't help. When I don't use Chrome, and use Edge, so far the speed seems OK, but I'm bummed about not using Chrome.  I transferred my bookmarks to Edge (not organized like I had in Chrome, which is frustrating). 

Has anyone else had this problem (mostly likely something with Chrome  affecting the Zoom video), and do you have some suggestions?

I have a recurring meeting set up but this month I want it to be a webinar. It seems that you can't convert a recurring meeting into a webinar (option doesn't even show up). The meeting link is already published so I can't create it as a new webinar - unless there is a way to override the webinar link with the original meeting link. Any ides on how to work around this? I also tried duplicating the meeting as a stand alone so I could covert that but that changed the link and meeting id.

I am experiencing audio and video glitching.  This is not normal; I tutor kids daily and typically have many tabs open at a time during my Zoom call.  These last few days, I have only three tabs open with Zoom and it is really draggy/laggy.  I get a window saying that I need to close tabs to improve connection.

Just did a speed test...upload is 932 and download is 933.  Thank you!

1. I set up a meeting that requires Registration

2. I set up a poll.  I need the poll to be NON anonymous.   When I click on settings, it says 

By default, this option works when collecting responses in the following products: 

! Meeting

(tick) Team Chat 

i.e., it treats all my polls as anonymous.  How do I fix that? 

I teach flute lessons online.

Last night and today, even though my students had selected the "ORIGINAL SOUND FOR MUSICIANS" ON, I could not hear their flute sounds.

Is anyone else experiencing this issue today? Could it be server or update issues?