When I am in the main meeting, I have audio and video without an issue. However, when assigned to my breakout rooms, I lose the audio stream and cannot hear what is being said. This has happened on a couple of occasions to me. It has also happened where I have audio in the breakout rooms but lose it when re-entering the main meeting. The video stream is intact and clear (i.e. no signs of poor connection). I have tried using my Mac speaker/microphone as well as AirPods Pro, but the issue has not resolved. 

Yes I know the alternative host needs to be in your same organization- and they are. im creating zoom rooms with alternative hosts that are a part of the same plan (we're all under a university) and some accounts zoom recognizes and zoom doesnt recognize other accounts. i know for a fact the emails that aren't working have been attached to a zoom account, so im not sure what the problem could be. is there any service i could use to manually appeal this, and get those zoom accounts registered? or is there no way? 

I have a regular Zoom that I always record to the cloud. Normally, the downloaded videos are 720p, but the most recent one was only 360p. The only difference that I can think of is that I was unable to attend, but that shouldn't matter since it's recorded to the cloud anyway.

Very frustrating...

Tim King

Hi there!

I have been connecting to Zoom my videoconferencing device (LifeSize Team220) many times (since 2020). But last friday I am not being able to connect to it anymore! I have no idea what will happened since then. Could it be that Zoom did an upgrade of their service so my Lifesize equipment has been left out of service...?

Does anyone else in this group has experienced something similar? Does anybody can advice me what can I check in my side? I will greatly appreciate any help given in this issue.

Thanks!

Regards,

Horacio SG