Microphone works in "Settings" test, but not in meeting
I'm a newbie. I installed Zoom (on my Mac).
Under Settings, my microphone works fine. However when I launch a test meeting, the microphone does not work.
Any ideas??
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!
Celebrate with usZoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
I'm a newbie. I installed Zoom (on my Mac).
Under Settings, my microphone works fine. However when I launch a test meeting, the microphone does not work.
Any ideas??
Bought a new Macbook and when I launch zoom it doesn't recognize my ipad's EpocCam. Downloaded an EpocCam type alternative and that app sees my ipad but Zoom doesn't offer that connection as an alternative source either; when clicking on the video icon. What switch haven't I clicked that I'm supposed to click? Downloaded drivers and apps and everything I think I'm supposed to download to both ipad and Mac.... thanks for any thoughts.
Show less
Hi Running MacPro here and trying to output audio to a different sound device. I have several aggregate devices that I set up for different scenarios. The are all hosted by the same 32ch interface. This particular set up is supposed to take audio out on ch 15-16 but instead, It keeps playing it on channels 1 & 2. Is it because Zoom does not recognize aggregate devices? It plays it on first two channels of the default interface even though in preferences is chosen an aggregate device. I hope you understand what am saying 🙂 Any ideas? Thanks 🙂
Show less
We have a VDI environment and all users have the same setups. However i have 1 user who cannot take screenshots of Zoom meetings. When they do, the meeting is blacked out. You can see the Window frame and anything else in the screenshot. This only happens in Zoom. Teams meetings screenshots work fine. Other users with the same license can take screenshots. I have dug through the settings and cannot find anything that would affect this. I close every application on the desk top aside from Zoom to make sure nothing else is stopping it to no avail. Any ideas on what would do this? i have found countless posts of people wanting to do this but nothing on how to fix it.
Show less
Dear Zoom developer, Is there an option that will allow us to share screen and at the same time prevent other users to take screenshot of what we share? This feature will be very useful for some sensitive information or information with certain level of confidentiality. Thank you. Best regards, Roger
Show less
I changed a bunch of settings in order to enable recording on the cloud and integration with Otter.ai, but I've found a better way to do this and would like to put the setting back to the way they were before. Is there a way to reset settings to their default state without manually going back and resetting everything? At this point, I'm not even sure what I changed. Thanks for any help ppl can provide.
Show less
The symptoms: - Sharescreen green button -> Advanced -> Share via Airplay -> no "Zoom-Device Name" option appeared on iPhone/iPad - "Device Name" as an Airplay option exist, which means I can Airplay iPhone/iPad to my device; - The only solution I found in previous discussion does not work for me (reference post) If i follow "system preferences—sharing—turn off AirPlay Receiver", my "Device Name" option will disappear. And the option comes back when I turn on AirPlay Receiver. - Sharescreen in Zoom via cable works. That's how I survive my work now. But I want to share wirelessly. - My MacBook Air does not have this issue, but my Mac Mini does, and I updated their MacOS and Zoom software at the same time. - All devices are using the same network, up-to-date softwares, Zoom reinstalled multiple times, devices restarted multiple times already Would be great if anyone could help. Thanks.
just no "Zoom-Device Name" option, so I cant Airplay to Zoom
Show less
si conecto mis cascos bluetooth no se me graba el audio del sistema de la zoom desde apowersoft en cambio graba audio de todo lo demas ya no se como escribir este mensaje me da error de html y lo estoy haciendo sin comas ni acentos ni simbolos a ver si me deja enviarlo
Show less
Hello all. I've only used Zoom's basic (free) functions but am looking for advice about which plan I may need to upgrade to so that I can accomplish a specific goal. I am a student doing research requiring interviews of individuals (essentially two party calls/meetings) that I need to record to the cloud and have transcribed. It seems Zoom might have such capabilities, but I'm not sure how to choose/construct the correct plan. I think I will at least need Pro, but am not confident I can add on the needed features. Meanwhile, a Business plan seems like overkill, and I only need one license (not a minimum of 10). Any ideas or advice? Thanks!
Show less
Hello everybody! Need some help with my Zoom video converting. Today I recorded a meeting on my computer (locally), 2 files with the extension *.zoom were formed. One takes up 1.2 GB, the second - 8 MB. Usually I double-click on one of these files and everything is converted to mp4. But in this case, nothing happens. I tried to transfer everything to another computer and try to convert the video there - no changes. What should I do? Thanks for support.
Show less