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Newcomer
carlab
Newcomer
July 2, 2025
Solved

Not getting email notifications of recordings

  • July 2, 2025
  • 2 replies
  • 1 view

Up until recently, Zoom would email alternate hosts when a cloud recording was ready. Now I get them (as I'm the meeting host) but none of the alt hosts do.

 

This post references a setting that apparently no longer exists:

https://community.zoom.com/t5/Zoom-Meetings/How-to-send-alert-via-email-of-ready-meeting-recording/m-p/132666

 

Was that functionality removed? If so, what are my alternatives? 

Best answer by storyhub

No, that functionality was NOT removed.

In the web portal go to settings > meeting > email notification > When a cloud recording is available and check "Send a copy to the Alternative Hosts".

If this works please click accept as a solution.

2 replies

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
July 4, 2025

No, that functionality was NOT removed.

In the web portal go to settings > meeting > email notification > When a cloud recording is available and check "Send a copy to the Alternative Hosts".

If this works please click accept as a solution.

C
Newcomer
carlabAuthor
Newcomer
July 4, 2025

Thanks for telling me how to find that setting. I didn't see it while scrolling through everything and it didn't appear when I searched for "email" or "notification".

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