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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

PROBLEMAS DE FACTURACION

comiteganadero
Newcomer
Newcomer

‎2023-03-06 01:10 PM

Buenas tardes

Actualmente tengo un problema ya que tenia pendiente el pago de dos meses, la plataforma automaticamente me paso al plan basico y no me deja realizar pagos de facturas vencidas. Adicional a esto me borro una grabacion.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-13 01:29 PM

Hola @comiteganadero ugeriría comunicarse con nuestro soporte de facturación de Zoom, ya que no monitorean a la comunidad. Puedes crear un ticket aquí.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

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