cancel
Showing results for 
Search instead for 
Did you mean: 

Meeting registration fields disappear after saving

Indigo-Ltd
Newcomer
Newcomer

I am setting up a meeting which requires registration. I have selected job title and organisation as additional required fields to the default and clicked Save All. I can see they are ticked.

When I navigate away to the Details tab and copy the URL for the meeting into my browser, those additional fields aren't there. And when I go back and check, they are now not ticked any more.

Have tried this multiple times, cancelled the meeting and set up a brand new one... and just cannot get the fields to stay saved as required and therefore appear on the registration form.  

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Indigo-Ltd I was able to replicate your steps and wasn't able to reproduce. 

 

When editing the meeting, clicking into registration details and selecting Organization and Job Title and requiring.

 

Clicked on the registration link: 

Redirected to the registration page with the selected organization and job title fields that are required. 

 

I am currently using chrome for my browser as well. 🙂  Are you still facing this issue? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!