WHY CAN I NOT CHANGE MY PASSWORD CODE | Community
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L
Newcomer
LauraWeavers
Newcomer
May 1, 2023
Question

WHY CAN I NOT CHANGE MY PASSWORD CODE

  • May 1, 2023
  • 1 reply
  • 1 view

I was trying to disable the need for a password for my upcoming meeting but the option to turn off the need for a passcode says " locked by admin" has anyone else had this / do you know what I need to do ? 

Thanks in advance 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    May 8, 2023

    hey @LauraWeavers I would recommend looking into your account settings as the owner or the account administrator with permissions to change defaults for all users on the account at https://zoom.us/account/setting. You can click the 'lock icon' to lock for all users at the users setting level, within the account settings; in your case, you will need to unlock the Require a passcode when scheduling new meetings, which is not advisable, as I would suggest incorporating one security measure. 

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