I use  Zoom Workplace 6.2.7.  I typically share documents and material from web pages via the Zoom session.  I would like to imbed a simple countdown timer for all attendees so we can move forward more quickly through the material.

The Zoom timer tool does not appear on participants' screens when I share either a web page or a static document.

I fear I've overlooked something trivial here but I can't find any relief online and would appreciate any help. Thanks.

I am running Zoom 6.3 on a desktop Mac with Sequoia 15.2, but I've had this problem for a year after an update a long while back. I have deleted and reinstalled the app  but that does not work. 

On my dashboard:

1. Schedule is greyed out and the button does not work

2. New Meeting looks fine but does nothing (the sub-button "start video" and "use my personal ID" are there) 

The menu items (Schedule and Start) are greyed out. I can only start or schedule a meeting by going to the Zoom.us browser page.

Join and Share Screen are fine. 

Any ideas?  Thanks, all!

I have this weird problem, that I can not start zoom, when I am connected to WI-FI at home. The internet connection is good, as everything else works but Zoom. The browser can not open any file or page that is about Zoom. It would work with mobile net if it was stable enough. Can somebody have an idea what the problem is, and how can it be solved? By the way the firewall is not a problem. with  or without firewall, Zoom does not come through. Thank you!

A client called today to complain that on his Mac, his zoom desktop no longer sends meeting invitations. I am not a mac user, but from my work in Zoom on Windows, when scheduling a meeting, if Outlook is configured it will open the Send meeting invite and you can then enter the recipients.

On mac all I can get it to do is add the meeting to the outlook calendar, or with apple mail configured, I can add the meeting to the icloud calendar, but not invitation is actually sent.

What am I doing wrong? Is this really possible on mac desktop zoom client?

Thank you!

Hello,
when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!

So from the docs there used to be an option to use 3rd party surveys:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067657 (under step 6)

But since Zoom implemented their own surveys, it looks to me like you guys quietly gutted this feature. Is this feature still available? If not, maybe update your docs so there's no confusion. 

Hi, I having a problem that once I mute mic it show internet unstable and very lag. But once I unmute it back to normal.

Others apps/games no problem only Zoom and my internect connection no problem.

I did troubleshoot my laptop network and connectionshowed no problem and closed all behind apps that unnecessary but still got the problem.

My laptop is new Dell, please help to solve this problem as I need to use zoom to study everyday....😥

zoom-traffic-dll-error     Windows  Ten
zoom system error
code execution cannot proceed because TRAFFIC.dll was not found.
\Reinstalling the program may fix this problem.   [   DOES  NOT  SOLVE PROBLEM  ]  !

steps  tried,    :
windows\system32\Traffic.dll   file added,    also to

Windows\SysWoW64  "    "                   "       to both subdirectories

CMD -  elevated  Command Prompt

 press Windows + R, type cmd in Run box, and press Ctrl + Shift + Enter.

Click Yes in the pop-up User Account Control window to run         Command Prompt as administrator.

regsvr32.exe "C:\Windows\System32\TRAFFIC.DLL"

register dll