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Resolved! Says my device does not support virtual backgrounds or blurr, but when I look up the requirements...

My device appears to have the requirements for virtual backgrounds or blurr but Zoom tells me it doesn't. I looked them up. What can I do now?

Failed to convert - cannot find the files to convert

I have a client who has a large amount recording in their app. The updated to the latest version and all of the recordings need to be converted for some reason? They are currently in .mp4 format and play when you click them manually but not thru the ...

Zoom does not remember my settings (linux)

So every since i installed the latest version of zoom, it does not remember anything after i've closed the application. doesn't respect the "remember my log info"doesn't remember that i want my camera off by default (even though it's set that way in ...

Trouble with audio when watching/listening to video and audio clips in meetings

I've been having an issue with my Zoom meetings ever since moving to a new laptop.When I am in a meeting and someone else is playing a video or audio clip via shared screen, I can only hear the faintest (and loudest) parts of the video. For example, ...

Resolved! Audio Help

I have been using Zoom for years and I have never had an issue connecting with my computer audio. Now, when I join a Zoom call, my computer audio is connecting with the speaker but not the microphone. I do not know how to fix this problem. Can someon...

Adjust camera image settings for built-in Mac camera (saturation, hue, brightness, etc.)

(I don't know which Zoom forum this question belongs in. I'll start here.) I use my Mac built-in camera for Zoom. There's a persistent problem with the image quality and particularly the color balance (hue) of my own image – my face and background. M...

Eraser & Textbook suddenly popped up when share screen

Hello, I am using the latest version of Zoom Workplace (annual subscription). When my client shares their screen and I write on it using an iPad, they often encounter a textbox or eraser tool popping up unexpectedly. When that happens, they can't typ...

iPad hosted Zoom meeting; mic won't work for scheduled meetings, will for a new meeting???

I've been using the Rode WirelessGoII mics without issue for two years every Sunday morning. The last few weeks, the mic doesn't work despite it being plugged in securely, app updated, mic assured to be turned on, all the requirements.iPad OS 17.3Zoo...

Resolved! License Count

I wanted to understand what the License Count mean when we upgrade to Pro where the license count is 1-9. Does that mean that if I take Pro license, I can have 9 users added who could use the account. If Yes, can we have meetings scheduled at the sam...

How can I boost/reduce volume for specific participants

when I'm watching a discussion between 2 or 3 participants, it would be really good to be able to level up their audio on my view, either automatically, or manually: Boost someone who is really quiet or quieten the noisy one that makes the quiet one ...

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Resolved! Says my device does not support virtual backgrounds or blurr, but when I look up the requirements...

Failed to convert - cannot find the files to convert

Zoom does not remember my settings (linux)

Trouble with audio when watching/listening to video and audio clips in meetings

Resolved! Audio Help

Adjust camera image settings for built-in Mac camera (saturation, hue, brightness, etc.)

Eraser & Textbook suddenly popped up when share screen

iPad hosted Zoom meeting; mic won't work for scheduled meetings, will for a new meeting???

Resolved! License Count

How can I boost/reduce volume for specific participants

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2024 Khoros Kudos Awards!

What are Zoom Meetings?

Resolved! Says my device does not support virtual backgrounds or blurr, but when I look up the requirements...

Failed to convert - cannot find the files to convert

Zoom does not remember my settings (linux)

Trouble with audio when watching/listening to video and audio clips in meetings

Resolved! Audio Help

Adjust camera image settings for built-in Mac camera (saturation, hue, brightness, etc.)

Eraser & Textbook suddenly popped up when share screen

iPad hosted Zoom meeting; mic won't work for scheduled meetings, will for a new meeting???

Resolved! License Count

How can I boost/reduce volume for specific participants

Community Champion Program