cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Waiting Room Issue : Even though I set my api but...

nailedit
New Member
New Member
But they put users in waiting room still . 
I set my apis like that,  although waiting room is false but they put ... 
any one knows why??? 
 
 
 data = {
        "topic": f"{row['type']} with {row['matenick']} and {row['usernick']}",
        "type": 2,  # reserved meeting
        "start_time": start_time_iso,
        "duration": int(row['time']),  #by minutes  
        "settings": {
            "join_before_host": True,
            "mute_upon_entry": True,
            "waiting_room": False,
            "auto_recording": "cloud",  
            "recording_audio_transcription": True,  
        }
    }
   
1 REPLY 1

khonaas
Explorer
Explorer

@nailedit wrote:
But they put users in waiting room still . 
I set my apis like that,  although waiting room is false but they put ... 
any one knows why??? 
 
 
 data = {
        "topic": f"{row['type']} with {row['matenick']} and {row['usernick']}",
        "type": 2,  # reserved meeting
        "start_time": start_time_iso,
        "duration": int(row['time']),  #by minutes  
        "settings": {
            "join_before_host": True,
            "mute_upon_entry": True,
            "waiting_room": False,
            "auto_recording": "cloud",  
            "recording_audio_transcription": True,  
        }
    }
   

Hey its confusing but u can try these steps. Check that the Zoom account settings at the account level or user level do not override the API settings. Check the Zoom web portal under Account Settings > Meeting > Security > Waiting Room and ensure it is disabled or set to allow participants to bypass the waiting room.