Hi everyone,

I'm receiving complaints that participants see a time lag between the video and audio stream. Contrary to most situations I read about, this time the video lags behind the audio. The video input is connected to my laptop (connected wired to the LAN) using HDMI and is fed by a Dahua DVR that in return gets its signal from a security cam that is configured in the Dahua DVR as an RTSP video stream (we tried analog but the quality that the security cam delivers over the coax cable is very poor). Both are connected wired to the LAN. The audio signal is connected via USB from an amplifier system that has multiple mics connected to a mixer. Anyways, long story short, the video and audio signals are out of sync. The audio (received over USB) runs ahead of the video stream received over RTSP and converted to HDMI. The mic audio signal reaches Zoom much faster than the video feed, which has to travel over IP.

My question is whether there's a way to force a delay on the audio signal for say 500ms to get the audio signal  in sync with the video signal.

Thanks in advance for your help or suggestions.

Hello, 

After the last update in January, my full zoom folder with 2+ years of recordings disappeared. I have searched for it in other places in the computer, but it is simply not there. I tried searching by name, by file type, and nothing. Any idea on how this could have happened?

Recent files are in the right place. 

Hi everyone. I'm trying to reach Zoom Meetings Api in order to generate a meeting link, but when i try to reach the endpoint using POSTMAN, it twhows a message saying "Country code US is not available for host: u-xxxxxxxxxx.", and it has the error code 300.

I have already set the countries to US, PA, VE in Account > Settings > Authorize or block the entry of users from specific regions/countries, but it stills throw the same error.
I have googled but i don't find any more information about this topic. What should i do? Can anyone help me troubleshoot this problem please? Thank you