Hello,

I am having problems seeing the video when in a meeting. The other participants in the meeting can see my video  and I can see that my integrated camera is on (I am using a laptop). The problem is that I cannot see any video - either my own or from the other participants in the meeting.

I have checked the privacy settings and It set to allow access to camera for Zoom.

I have had a meeting using Teams and there was no issue seeing my own video as well as from the other meeting's participants.

I have also uninstalled and re-installed Zoom -  no change. Software is up to date with Version: 5.15.5 (19404)

So the video is working but Zoom is not showing any of the video feeds in the meetings. My screen is a solid black.

It is a Dell Inspiron 7559, Windows 10 Education, OS build 19045.3208 - it is up to date.

Any help would be appreciated.

Regards, AB29

In search of someone that is willing to set the meeting up properly and maybe manage it once a month for an hour.. Too many options in settings and do not know what, how, and why to use the settings. Anypne interested in helping an old guy make this happen. Any millenials out there willing to assist?  

I have 2 zoom links on my computer - one for company I contract with and another for my private business.   When i send an invite and the recipient joins me, I can see me, and they can see themselves, but we have no visual for each other and we can both hear the other through zoom connection.  This happens on both sites and with contract connections or private connections.  I am 83 years old and not tech savvy, although 3 tech savvy people have tried to figure out how to fix this without success.  I am desperate.  I am losing the little extra income I make to supplement my social security and small retirement account.  Would really appreciate any help anyone can give.