I have been using zoom on my HP Envy laptop with no issues for several months. Yesterday my zoom app updated automatically, and suddenly it won't recognize the built-in laptop microphone. When I do the audio tests in zoom, it doesn't recognize any talking. If I plug headphones into the laptop (and switch the microphone to the headphones) it works fine. Tested my microphone outside of zoom through the regular windows audio test and it works. Also made sure zoom is still enabled to the microphone in the privacy settings. Any other suggestions? 

I purchased a new computer (HP Envy). I used zoom a couple of times with no issues. I recently tried to use zoom and the microphone was no longer reading on zoom. The mic is not muted-  I have all settings to enable access, permissions, etc. The computer is reading the microphone- it is just when I go to zoom it stops working. I have the latest zoom- I have uninstalled and reinstalled several times. Everything is up to date.  Any suggestions?

Bonsoir.

depuis quelque temps je rencontre un soucis lorsqu’il y a une vidéo partagée sur zoom. J’ai les paroles mais zoom considère la musique comme un parasite et du coup me réduit celle ci au minimum. Hors, j’ai contrôlé tout mes réglages, désinstaller/réinstaller zoom rien y fait. Le problème n’est présent que sur zoom.

quelqu’un aurait il une solution?

cordialement 

Hey Zoom Community,

I know how to spotlight videos and I know how to share sound, but if I'd like to share an audio song while also rotating through spotlight attendee videos at the end of our monthly call to feature groups around the country. Is there anyone that has suggestions if these can be done together?