Greetings, I was attending an online class when Zoom started to crash consistently whenever I tried to join it.
After an update, I thought the issue would be resolved, but alas it persisted; I then looked online for answers, and some suggested that changing my video settings might help, but whenever I even so much as click on the video settings or the screen sharing settings, all other settings options work normally, Zoom crashes again.
Reinstalling the app did not work either, so I was forced to go to the support page hoping to find a solution, only to be met instead by a paywall between me and the support team; as such, this forum is my last hope of being able to go back to attending my classes, any assistance would be appreciated.

I am using the most current Zoom desktop client on a Mac- I have set my status to do not disturb because people keep inviting me to video meetings and I dont want to join at that time. It doesn't seem like there is a way to turn this off, as well as not receiving the pop-up meeting notifications when I am already in a video meeting. I have googled and searched and asked around but so far the only thing I have found is chat notifications. Hoping someone can help. Thanks.

Hi I am hoping to use  two usb cameras with built in microphones on a laptop with the internal camera disabled. I know that I can switch between the two cameras in Zoom but does this also switch the audio from the camera ? There will be only one connection (USB) for each camera both video and sound coming down the same USB connection. Also would taking an audio feed off the laptops headphone or line out socket affect sound going out to Zoom?

I hope someone can help with this please

Regards

Quez

Hi Colleagues, 

I did a recording of a meeting event via Zoom Cloud with an Android phone but the result only shows the participants video coming in and out (who ever was speaking) and not what the device was actually showing to the participants. I did confirm that the participants could see the host camera view but this was not what was recorded. I am a bit confused. Was I meant to pin the host device camera or how do you ensure what is actually recorded? Also, I seem to see different menu options for Windows, IOS and Androids Apps. I got emailed links to the mp4 recording and the text (Audio) transcripts fine. I assume there is no way to recover the host camera view in this case? Thanks.

While on my macbook pro, I get a loud shrill tone during Zoom sessions.  It only seems to happen while I am using Safari rather than Chrome.  I had my computer checked out by Apple and there is nothing wrong with it.  I made a   video while it happened but I can't attach it to this forum.  The sound can be made quieter if I adjust the volume but I need my volume on so I can hear the people in my meeting.  

Has anyone seen this before and is it a Zoom /Safari problem?  How can I fix it?

The Zoom FAQ indicates that as a paid meeting subscriber I can host a meeting up to 30 hours, way past my needs. I need to host a meeting that lasts 6-7 hours and to which intermittent attendees may attend. The 2nd info posted in FAQs contradicts the first, indicating that if the meeting has no participation for a period of time, it will be ended. This is what the FAQ says. Can someone explain the difference between these two scenarios?

Thank you! Richard

Meeting ends after 30 hours (active or idle)

• 1 host, no participant
• 1 host, any number of participants
• 0 host, any number of participants (join before host)

Meeting ends after 40 minutes (active or idle)

• 1 host and 1 or more participants joined. Only one person remains in the meeting. The meeting will end 40 minutes later if no one else joins. 

Note: The meeting durations for paid users only apply to users assigned a paid license or using Webinar licenses (for webinars, panelists are treated the same as participants, however, attendees do not affect time duration). Users with basic (free) licenses on Pro, Business, or Education accounts are limited to the free license meeting durations. However, if a Basic user schedules a meeting and starts that meeting from a paid Zoom Room on the same account, the meeting will not end after 40 minutes, despite the number of participants. If the Zoom Room is a free trial, the meeting will still time out.