About Sherry695

Sherry695 · 2023-08-08 08:18 AM

Zoom is asking that I update to the 5.12.2 version. Through the chat box, they suggest clicking on the profile picture, then check for updates. When I click on my profile picture I do not get a drop down menu, but see my name, plans and billing and s...

Sherry695 · 2023-08-08 09:22 AM

Me either, at this point, but I can do it from my phone. Seems this is a fairly new development, and other people are experiencing the same problem.once I sign in, I get a notice on my laptop saying that I need to update to the 5.12.2 version and to ...

Sherry695 · 2023-08-08 09:16 AM

I am still able to use Zoom on my iPhone, but not on my laptop. Of course I prefer the laptop format, and using the phone is only in the meantime. When I find a solution, I will let you know!

Sherry695 · 2023-08-08 08:26 AM

I am having a similar issue. Although it says to report to my IT admin, which is me...hahaha. I do not get the suggested dropdown that the chat box suggests. Did you find a solution?

Sherry695 · 2023-08-08 08:20 AM

I am experiencing the same issue! lo9oking forward to a helpful response.

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