Hello!  

I need some help....I have googled and researched and changed the settings on my zoom account. 

I went to settings on the left side;  went to recordings; then cloud recording; I have checked the box that says

"record gallery view with shared screen".  It ONLY records the speaker not the gallery!!   I have reset it like 5 times. Recorded short 30 seconds to test and only the speaker shows. 

 Really frustrated. 

Whenever I am on a Zoom call on my iMac and I go to another application (like Slack, messages or email) during a meeting, I lose one of the windows. It's the window that is used for screen sharing (don't know the Zoom word for it). So, I am left with the gallery of participants but can't see the content without leaving the meeting and rejoining. The lost window is not on the dock. 

I am using the iMac screen as well as a monitor and it goes away on the monitor side, but I think it's about the other screen more than the monitor. 

I have a question, every time I join a zoom meeting it displays my last name no matter how many times I change it to display only my first name. Even if I check to make sure it just says my first name in display in my profile right before I click the link to join a meeting, it always goes back to show my last name and I have to change it during a meeting after it’s too late and everybody already saw my last name. How can I make sure it won’t display my last name next time I join a meeting???

We are using Zoom within our D2L/Brightspace platform. Currently the "join" button is available for participants (students) to see for all meetings scheduled for up to 7 days from the current date. Is there any way to change that setting so the Join button is only available to participants on the day of the scheduled meeting?

Thank you in advance,

Patricia

When I share my iPad screen to my new MacAir laptop, the shared screen is pink. I update everything and it will work sometimes, but eventually it goes back to being a pink screen. I never know when it is going to work. Has anyone experienced this issue? Thank you