Pink screen with screen sharing iPad to Mac Air laptop

Forum|Forum|4 years ago
September 18, 2021
2 replies
1 view

When I share my iPad screen to my new MacAir laptop, the shared screen is pink. I update everything and it will work sometimes, but eventually it goes back to being a pink screen. I never know when it is going to work. Has anyone experienced this issue? Thank you

R

rn-zm

Community Manager

Hey @Akita, for your screen share issue, ensure you 'share computer audio' and 'optimize for video clip' when sharing content.

Also, within your Zoom desktop client settings under 'Share screen' click on 'Advanced' and check or uncheck, "Use Hardware acceleration to optimize video sharing", and see if that changes or makes a difference for your Screen sharing experience.

Along with Checking or Unchecking, 'Use TCP Connection for screen sharing'

Let me know if this helps! 👍

M

MA19

Newcomer

I just been invited to a zoom meeting and when I was sharing my screen it turns pink on the other side of the call. Not my screen, I see that my sharing screen was OK, as it is. How can I fix that problem?