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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Live chat

How do I make my account able to access live chat support?

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Doable opening folder after the local recording is comlete

Hi Community, Maybe someone knows how to deal with this - will appreciate much! Every time when I record a session in Zoom locally and after it is converted, the folder with this record is opening.It is very annoying for me cause I know where they ar... Show more

Hi Community,

 

Maybe someone knows how to deal with this - will appreciate much!

 

Every time when I record a session in Zoom locally and after it is converted, the folder with this record is opening.

It is very annoying for me cause I know where they are and when I need that recording I'll open it myself.

 

Could someone kindly explain how to disable this feature cause I haven't found this info anywhere?

 

Just to summarize - I still need to record the video locally, I just don't want Zoom to open the folder with the converted recording automatically. 

 

Thanks in advance!


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Reports

Can you get reports that are more than 1 year old - specifically, I would like to see the number of participants who viewed a series of webinars in July 2022 vs. July 2023.  When  I search reports, it only lets me go back to August 1, 2022.  

Poor audio and visuals fading out before a meeting concludes.

I've had some very poor quality experiences, especially in the last 2/3 months where my audio seems to fade off and, once in a while, the visual images become very slurred and impossible to understand. I've had my Chrome book checked out and that's n... Show more

I've had some very poor quality experiences, especially in the last 2/3 months where my audio seems to fade off and, once in a while, the visual images become very slurred and impossible to understand. I've had my Chrome book checked out and that's not the problem and the computer hook-up for the house seems OK. No one else is having these problems anyhow.  So can Zoom help me or--I don't know, what should I do.  Unreliable Zoom may be worse than no Zoom at all.


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Zoom annotation doesn't work on multi monitor

When I share screen with dual monitors on gnome Wayland, annotation controls don't show up. If I only use internal laptop display, then I can annotate.

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How to subscribe to receive email notifications about new application releases?

Hi all! How to subscribe to receive email notifications about new application releases?

Traducción simultánea

Necesito ayuda para ofrecer traducción simultánea del ingles al español y al portugués con traductores. No logro activar los canales de idiomas

 

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AirPlay screen sharing now taking a long time after upgrading to new M1 iMac

I recently upgraded to the new M1 iMac 24" with 16GB ram. Before this upgrade, I owned a late 2015 27" iMac with 8GB ram. Since upgrading, my AirPlay Screen Sharing to my iPad Pro is taking considerably longer. In fact, it usually takes around 16-20 ... Show more

I recently upgraded to the new M1 iMac 24" with 16GB ram. Before this upgrade, I owned a late 2015 27" iMac with 8GB ram. Since upgrading, my AirPlay Screen Sharing to my iPad Pro is taking considerably longer. In fact, it usually takes around 16-20 seconds to connect to the device. This is really valuable wasted time when trying to teach online. It was an almost instant connection with the old computer. I've checked to make sure I have updated to the most recent version of Zoom and the latest operating system. I've also tried restarting the iPad and computer.

 

I reached out to Apple first, and they suggested I contact Zoom. 


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Viewers Can't See Annotations On Shared Screen

Hello, I am a teacher using Zoom to teach my classes online. Since I updated to the latest version of Zoom (5.15.7), my students can no longer see my annotations and drawings on the shared screen. They would see what I write on the screen but soon af... Show more

Hello,

 

I am a teacher using Zoom to teach my classes online. Since I updated to the latest version of Zoom (5.15.7), my students can no longer see my annotations and drawings on the shared screen. They would see what I write on the screen but soon after all the annotations disappear on their screens. I can still see what I write on my screen but they don't. I suspect the issue has something to do with the pause button on the shared screen. Every time I hit the pause button, the annotations disappear on my student's screens. Even when I hit resume, my annotations wouldn't show up on their screens again.

 

I had to downgrade to version 5.14.11 of Zoom and things are working just fine now. I want to be able to use the latest version of Zoom without this issue. Please help!

 

Thank you!


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Mic issues - Violin Lessons

My daughter's teacher cannot hear violin via zoom. I know it has to deal with sound suppression. The company Trala already tried helping to no avail. I'm sad that I might to cancel her lessons via zoom. Can anyone please help me?

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