I'm reaching out to the Community to see if this is occurring for anyone else. I have been in contact with Zoom for three months and they can't find anything wrong.

Here's the issue: I am a trainer for a tech company. We use Zoom to train virtually. I share my screen to show my company's site 95% of the time. I will be the only presenter/screen sharer. What happens is the website I am presenting will freeze for participants viewing but not on my end as a presenter, however, my mouse will still move for them and you can tell that I'm clicking on links, etc. The site itself will freeze and not show responses to my clicks on their end, but not on my end. Nothing else about Zoom glitches (video, sound, etc) and the meeting goes on as if there were no issue because I am not able to detect when it happens unless someone tells me that what they're seeing does not align with what I'm talking about. 

Background: 

• The issue occurs when presenting Zoom meetings and webinars
• It occurs for other trainers, but only those who have the new Windows 11 computers
• It is not reproducible but random
• Nothing that we can tell leads up to the issue happening
• We use Zoomit annotations and/or Zoom annotations, but that does not always precede the issue happening
• It occurs all when I only share a window, only a tab, on my laptop desktop, on my second desktop
• Again, nothing else glitches or freezes. My computer does not slow, internet does not slow, etc
• It occurs when working at home and at the office (wifi and ethernet)

Troubleshooting We've Tried:

1. Updated Zoom Desktop Client app
2. Uninstalled and Re-installed Zoom Desktop Client
3. Ran CleanZoom given to us by Zoom Support
4. Scheduled Zoom meeting with Zoom Support to try to reproduce the issue but of course it didn't occur in the hour we had with them
5. Saved meeting logs and sent to Zoom to analyze
6. Send cloud recordings to Zoom to analyze
7. Adjusted "Share Screen" settings including toggling on and off "use hardware acceleration to optimize video sharing"

I really just want to know if anyone else has experienced this and if you had a solution. You can bring me solutions if you can think, but seriously, we've tried everything. Thanks!

For the last 5-6 weeks users in our Org facing similar issues about Zoom meeting disconnection.
Users from different locations, and different regions, connected to different Zoom dc servers facing this issue.
Really difficult to work on client requirements and presentations via Zoom video calls.
Need solution for this ASAP 

Every time I set up a meeting in outlook, to which I add a participant - a link to a Zoom meeting is automatically created (although many of my meetings are face-to-face, and then it forces me to remove the link manually...).

How can I cancel this automatic link creation?

I understand that the scissors icon will help me trim a recording.  (1) I want to make sure I am not trimming out what I want to keep.  I THINK what remains behind (that is, is NOT trimmed out) is what is within the blue box of the timer, correct?  (2) I plan to trim on each end of the recording.  When I first tried to do this at the beginning of the recording, I expected the program to ask me whether I wanted to trim (remove) X to Y time, but I was confused by the program.  Can you please show me the link to specific instructions on trimming?  Thank you.

please somebody explain how to stop Zoom from maximizing screen on its own whenever anybody shares their screen.

there's other options to stop auto-maximizing, but not for this particular case that i've been able to find.

i've Googled this and tried so hard to figure it out on my own. it should be easier than this.

hi,

unfortunately i always have the problem that the original sound doesn't work for a party. i often use zoom to work with audio production software (pro tools, fl studio).

 Recently I had a call and despite trying several things i couldn't hear his original sound within the  audio software and via zoom. for some people it works without problems for some it doesn't and I cant explain why.
I also wonder why i have a separate ''zoomaudiodevice'' driver software inside my audio software on macOS but it is not available on windows computer. Why? (can you download it manually on windows 11)

Anyone know what to do?

Thank you in advance

Simon

Hi. I need my meeting in fullscreen for the entirety. I did a recent update, and now every time some one screen shares, it knocks me out of fullscreen before the sharing begins and when it stops. Then I have to readjust by hand. It never did this before and makes the recording look sloppy. Can someone help? I need fullscreen the entire time!

My camera shows a black screen when I join an external meeting.  I can see myself before joining fine and as soon as the host accepts me in the screen is black. Audio is fine.

The same issue has happened on two different lap tops so not a Lenovo issue as the other one is HP.

It's absolutely fine if I create the meeting invite though myself and a guest joins my meeting.  Only not working when I join as a guest to another meeting.  I assume a setting somewhere but I can't find this at all. Any ideas?