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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Captions assume speaker from France is speaking French when they are speaking English

Monica19
Newcomer
Newcomer

‎2023-09-28 06:15 AM

I recently encountered the following problem on an international Zoom call with many speakers. 

Closed captioning was turned on.  Everyone spoke only English.  When the speaker from The Netherlands spoke, the captions attempted to be Dutch.  When the speaker from France spoke, the captions attempted to be French.  This was not translation; it was making its best guess based on the sounds.

On the other hand, the audio transcript correctly understood that all was said in English.

My host Zoom settings allow multiple languages and translation. 

I do not see an option to force the captions to be thought of as English.  I would like a fix that I can do live during the next meeting when I notice it occurs.

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