Since I updated to 5.17.2 all pictures/thumbnails of participants in the gallery remain black and only show a tiny thumbnail in the upper left corner.

I have a i5 4200u Processor and 8GB of ram.

In the past I was not able to activate to see 49 participants at once due to the processor, but was able to see smaller amounts of participants perfectly fine.

Is my new issue now related to the processor as well? Has something changed in the new version of Zoom in regards to that?

Thanks for any hint.

BR,

Mike

I already contacted samsung about this amd was hung up 3 times since they cannot resolve it on their end. 

Im trying the virtual background feature since its a requirement on our company but every time I use my samsung a51, i cant see the settings to turn it on. 

Its all good if im using a different device but only in samsung a51 is where im having the issue. Can you help me in this??

P.S

Specs are all met based on the requirements by zoom.

reinstalled the app, clear cache and restarted the phone already. Nothing works.

Hi! This issue started happening 5 months ago, and it's been causing me a lot of embarrassment since then.

I use two screens with Extended Settings (not Duplicated settings; that works fine). Whenever I open a video or someone else opens a video and I move the window, all the videos freeze.

There's no way to fix this other than leaving the meeting and joining again. Even that is not a solution, as any action you take in Zoom's window (move to the other screen, minimize, etc) will cause the video and participants' images to freeze.

I've tried the solution provided in the following ticket, but it's not working, as many people are reporting already:
https://community.zoom.com/t5/Meetings/Dual-window-freezing/m-p/133803

This is urgent and causing a lot of embarrassment. Please address this issue promptly.

I am using a paid account.

Thanks.

I have a Zoom recording which I have shared to anyone with the link.

I use the analytics option in Zoom to check how many people watch the video each day.

1. But how can I identify the traffic source of people watching the video? Eg; did they come form social media, google search, etc.

2. Can I place a Google or Facebook pixel on the Zoom recording page?

3. Can I integrate Zoom with Google Analytics? (Perhaps via the Zoom API?)

Thanks in advance for any help or ideas!