Waiting room video with sound - can sound be unmuted automaticly? | Community
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Newcomer
January 25, 2023
Question

Waiting room video with sound - can sound be unmuted automaticly?

  • January 25, 2023
  • 3 replies
  • 1 view

I have a paid Zoom and I just uploaded a video with sound for my waiting room.

Before I let my participants in I have a "elevator music" with a pictureso they see that they will be let in soon.

The problem is that music is automaticly muted and if there's an option that sound starts playing automaticly.

If I can't do this is there another solution for this? I just want music in a waiting room with a picture.

Thanks

    3 replies

    Newcomer
    February 7, 2023

    Following!! I'm having the same problem. 

    Newcomer
    August 3, 2023

    When our people enter waiting room, in past I would make sure their mic & camera turned off (muted) I would Welcome them & verbally do a count down for voice check. They would all tell me in chat they heard me. I then turned on my CD player with appropriate music & no one can hear it! This does NOT make any sense! Anyone understand this?? Please??? 

    Newcomer
    October 5, 2023

    Did anyone answer your question about how sound can actually play in the waiting room? I used both loom and Zoom downloadable videos. The video worked on the admin side but did not play in the waiting room.

     

    I appreciate any support.