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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Can not loggin in Zoom Desktop

Good day: I have a client who can not log into her Zoom Desktop. She introduces her user and password, and the application shows a message that says "Invalid password". At the moment When she clicks on the option "I forgot my password", the Zoom syst... Show more

Good day: 

 

I have a client who can not log into her Zoom Desktop. She introduces her user and password, and the application shows a message that says "Invalid password". At the moment When she clicks on the option "I forgot my password", the Zoom system sends a mail with a link, but when my client clicks on that link, a page pops up and asks for the user and password. It is like an infinite loop, to generate a new password, she has to introduce her user and password. 

 

I hope you can help me to solve this issue. 

Thanks. 


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reply-icon Latest Reply - 

Why is the support chat so horrible?

They only respond with things I can already find on the web.  

I need them to dig a little deeper.

The support chat was better a few years ago.

Resolved! No longer living in the U.S., but want to Zoom

I've moved from the U.S. to the country of Cyprus - can I start Zoom meetings from here?

reply-icon Latest Reply - 

Unable to use display-capture feature of Browser in Zoom Mac OS

In windows computer, we can use the display-capture feature without any issues.I have attached the windows.png and windows-zoom.version.png for the package details to verify. In the Mac-OS zoom application I am unable to use the display-capture featu... Show more

In windows computer, we can use the display-capture feature without any issues.

I have attached the windows.png and windows-zoom.version.png for the package details to verify.

 

In the Mac-OS zoom application I am unable to use the display-capture feature.

I have also attached the mac-version.png and mac-zoom-addon.png files for the operating system details and zoom application details where the issue is generated.


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Error Code: Invalid meeting ID. (3,000)

When I send a meeting link and someone try's to use it they get an Invalid meeting ID (3000) message. What is it and how do I fix the issue?

Thanks for your help.

TY4

Broken FedRamp Government Logo

We use zoom for government. This may not be the biggest issue, but the FedRamp logo in the upper left corner of each users' profile page has always been broken. The URL for the logo is: https://www.zoomgov.com/static/5.0.94200/image/gov/logo.png whic... Show more

We use zoom for government.  This may not be the biggest issue, but the FedRamp logo in the upper left corner of each users' profile page has always been broken.  The URL for the logo is:

 

https://www.zoomgov.com/static/5.0.94200/image/gov/logo.png

 

which doesn't exist. 


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Resolved! Screen share authorization

Dear Support,

I need my calls to have  a pre-setting so that in all of my calls multiple users have permission to share their screen by default. (without needing my authorization during the call). Any ideas?

Many thanks in advance, 

Vasiliki

reply-icon Latest Reply - 

会議の参加者を待合室へまとめて移動させる方法はありますか?

会議の参加者を待合室へまとめて移動させる方法はありますか?

reply-icon Latest Reply - 

Poor and broken sound quality.

I have recently had problems with the sound quality while using ZOOM. Previously, I was able to have multiple students and at the same time I could use any type of video simultaneousy without any problem. Now I have to turn on "share volume" and the ... Show more

I have recently had problems with the sound quality while using ZOOM.  Previously, I was able to have multiple students and at the same time I could use any type of video simultaneousy without any problem.  Now I have to turn on "share volume" and the video sound quality is awful.  It is broken up and impossible to understand.  Also, when the students try to speak, the sound quality is impossible to understand.  Has ZOOM made some changes to their platform which is causing this very annoying inconvenience?  How can I resolve this issue?


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reply-icon Latest Reply - 

I created a new business account. I am unable to schedule meetings, as the area is grayed out. Help!

I just created a new business account with a BAA. I am unable to schedule any meetings, as where I would schedule is grayed out. I see a message about contact your administrator. I am the administrator! Does anyone know how to resolve this issue. Tha... Show more

I just created a new business account with a BAA. I am unable to schedule any meetings, as where I would schedule is grayed out. I see a message about contact your administrator. I am the administrator! Does anyone know how to resolve this issue.

 

Thank you!


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