Hi:  I have not had Recording options for many months. When I received notification that my storage was nearing full, I cleared out all of my recordings. Why do I not still have availability in my cloud storage?

Any info I' would appreciate as there is ZERO customer service to my Pro plan?  Crazy.

Today I recorded a Zoom meeting. Usually the recording is available right after a call. Today I went to open and trip my recording and there was a message that the meeting was still recording. I ended the meeting for everyone so didn't understand why I'd get this message. So I reopened the meeting which is set up to automatically record. By relaunching the meeting, the one hour call was overwritten by a 10 second recording of me just opening the meeting.  Is there a way to recover the first recording or is it gone? 

I've had some very poor quality experiences, especially in the last 2/3 months where my audio seems to fade off and, once in a while, the visual images become very slurred and impossible to understand. I've had my Chrome book checked out and that's not the problem and the computer hook-up for the house seems OK. No one else is having these problems anyhow.  So can Zoom help me or--I don't know, what should I do.  Unreliable Zoom may be worse than no Zoom at all.

I recently upgraded to the new M1 iMac 24" with 16GB ram. Before this upgrade, I owned a late 2015 27" iMac with 8GB ram. Since upgrading, my AirPlay Screen Sharing to my iPad Pro is taking considerably longer. In fact, it usually takes around 16-20 seconds to connect to the device. This is really valuable wasted time when trying to teach online. It was an almost instant connection with the old computer. I've checked to make sure I have updated to the most recent version of Zoom and the latest operating system. I've also tried restarting the iPad and computer.

I reached out to Apple first, and they suggested I contact Zoom.