Since the last update, I am still unable to access annotation tools while screensharing. This is not something that i can fix in settings; I am not failing to see the annotate icon (green pencil), etc. The feature is not available anymore. Doesn anyone know if this is fixible. The annotation tools were honestly the one thing that Zoom did better than Skype. As a tutor it was tremendously useful. Does anyone know if there is a solution to this? 

(Please do not suggest any of the normal fixes that have been suggested countless times on these forums)

Thanks!

Hi there,

When I navigate to my "zoom events" hub and look at "polls and quizzes" I have lots of saved surveys on my account.

However, when I create a new webinar in my hub, I always have to write the survey questions from scratch. There doesn't seem to be an option to include a previously used survey. This is frustrating as we do the same survey for every event! When I search for information about this in the documentation, it's difficult to find anything about "Zoom Events" and not "Zoom Workplace."

Surely I am just missing it and the option exists somewhere? Thanks.

Hi, I'd be very grateful if someone could help me with a stubborn problem:

I would like to have a sound notification when someone joins my meetings (I do get a pop-up at the top of my screen when they enter the waiting room, but with no sound).

When I go into Settings / Meeting / Sound notification when someone joins or leaves, this option is already enabled, but I still don't hear the sound for any of my meetings, and when I'm working in other windows while waiting for my client to arrive, I can't see the visual notification. I used to be able to get a sound notification but some months ago that stopped happening for some reason completely beyond me.

Everywhere I look I just see the same advice, ie to check the setting I described above, but that is not where the problem lies. I've tried to "Reset" it, but it made no diffference.

Any advice would be gladly received!

I recently got a new laptop and somehow I can't seem to hear music on zoom meetings anymore. This has happened more than once now when everybody else is hearing the music, so the problem is not on the side of the person who is playing music (singing, sharing a recorded song or anything similar). I have tried changing the settings and when I change the audio output (for example I change from speakers to headphones), I can hear the sound for like 2 seconds, and then it starts filtering it out again. If I switch back, the same thing happens. Any ideas what to do?

Hello,

I am working with someone that is on the other end of a Zoom meeting and he’s experiencing audio suppression issues. The setting is in a church. He’s conducting ceremonies that utilize bells, singing bowls and also chanting from others in the roo. His voice is coming through crystal clear but the second that he strikes an instrument or others in the room begin chanting, it cuts everything out. We’ve tried every single audio option in the settings, but none of them allow the sounds to come through. He’s using the current version of Zoom on a newer MacBook and the microphone that he’s using is a Blue Yeti Logitech USB. He has also tried just using the built-in mic on the laptop but has the same results. Can anyone advise on how to remedy this?

I just got off of a Zoom meeting with a society I am an exec member for, in which our usual secretary could not be available. In her stead, we elected to record the meeting, through the recording settings within Zoom. I got confirmation that the meeting was recording to my computer, and that a transcript was being made. I can find neither of these, either anywhere on my device or in the "recordings" section of the Zoom app. We spoke for an HOUR, discussed a lot of things that various of us are going to need to follow up on with details on which I am already rather fuzzy, and not everyone who had jobs assigned to them in the meeting was AT the meeting. I really need that video, and I am concerned to discover that it may not even exist, please advise.

I get the following error when trying to stream from facebook live to zoom.  Anyone else get this error? how to fix it?

Unsupported get request. Object with ID '313022781696702' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api