I use a Shure SM58 microphone connected to an M-Audio M-Track Duo USB audio interface on my Mac (Monterey OS X 12.3) and for the last few weeks can no longer use it with Zoom. Any time I select the USB interface, the volume slider in Zoom resets to zero. If I turn off auto-volume, the slider stays at the bottom. I can manually drag it to the right but then it pops back to zero as soon as I let go of the pointer. This doesn't happen with any other applications, just Zoom.

The only solution so far is to use my Mac's built-in audio. I've restarted, updated the OS, removed and reinstalled Zoom with no change.

I share screen to show presentation slides, using the slides as background. When I stop sharing and then start, the slide show goes back to the first slide instead of where I left off. How can I change that so I don't have to scroll through previous slides to find my current spot? Thanks.

Hola! Necesito ayuda porque no puedo instalar zoom en mi macbook pro. Como sistema operativo tengo Ventura 13.2.1
Descargo el .pkg de la pagina oficial de zoom, comienzo con el proceso de instalacion pero al momento de instalar muestra un mensaje de error y no se instala en producto.
Consulte con el CX de Apple y me indicaron que el problema no es de la laptop sino del producto zoom. Todas las otras apps las he podido instalar correctamente.
En imagen adjunta envio el error que se puede visualizar al momento de la instalación.
Con respecto a las preferencias del sistema, estan configuradas tal cual indica el instructivo de zoom.
Aguardo por ayuda. Gracias por adelantado.

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Hi! I need help because I can't install zoom on my macbook pro. My operative system is Ventura 13.2.1
I download the .pkg from the official Zoom page, I start the installation process but when installing it shows an error message and the product is not installed.
I consulted with Apple's CX team and they told me that the problem is not with the laptop, the problem is with the zoom product. All the other apps I have been able to install correctly.
In the attached image I send the error page that can be displayed at the time of installation.
Regarding the system preferences, they are configured as indicated in the zoom instructions.
I wait for help. Thanks in advance.

Hi all:

When I am the one that is screen sharing content in a meeting, why is there not a way to dock the Chat and Participants to the side of the screen like you can as a participant who is viewing the screen share?  I understand that you have resizable floating chat and participant video windows that show on top of the screen you are sharing (but are hidden from the screen being shared), but wouldn't it make sense to be able to dock those things similar to how a viewer can?  Then no parts of the screen you are sharing would be covered by the windows.  I suppose you could just adjust the window on the screen that you are sharing and then resize each of the Chat and Participants windows to your liking, but once you stop screen sharing then it may get annoying to have them resized like that.  Curious why that feature isn't a part of the Screen Sharer experience?  Picture for reference of how viewers can dock the Chat and Participants - and how I would like it to look as someone sharing the screen.

I am having to log-in every time I come back to my Zoom account, despite saving the log-in details every time.  The system used to keep me logged in but something has changed and it now won't.  Sure its a simple fix but can't figure it out.  this is impacting the booking link with my CRM and confirmation emails are going out to clients without the zoom link...frustrating!  

Can anyone advise on what I need to do to stay logged in to my zoom account please?

It would be very useful to have a new host-permissible, user-controlled option to locally store meeting window screen still captures at intervals in the background during a meeting.  For example, an interval may be once every 10 to 15 seconds in a rolling buffer.  At any time during the meeting, when this feature is active, the user can hit a key combination, such as control-backarrow to replace the current window image with the snapped image while the audio continues.  The reason for this feature, is to allow users to have a DVR-like capability to view slides, screen shares, or other information that may have cycled off of the screen while users multi-task or manage other desktop information.

Hello All, 

We had an all-day state-wide conference yesterday and this morning the recorded sessions that are showing in our account are only half the sessions that we recorded. Any help? 

Some thoughts for consideration: We used breakout rooms around this same time and had a leader in those breakout rooms record locally to their computers at the same time we were recording in the main room, could that have been the culprit? (They were on different Zoom (paid) accounts!) 

Thanks!

G. D.