I saved an important recording on local drive, to share later.  However, I cannot convert it and every time I try I get the message "There is another recording conversion in progress, please convert recording later in meetings > recorded.  

Well it's been a week and I still can't convert. I cannot see on the app any other conversion. I have three other recorded meetings saved in the app, which look okay but I could delete if need be. 

I've restarted computer. Closed and re-opened Zoom. Updated it.  

My colleagues are getting impatient for the recording.  How can I resolve?

Thank you. 

 When I went to stop my recording, I was unable to use my computer, and I had to shut it down. When I went back on zoom, the message "Files from unknown sources. Converting the following files may put your device and personal data at risk" was there. I need that recording (not sure why there are 2, but maybe I stopped and started). Any thoughts about how to get them without potentially damaging my computer?

Hi.

When joining meetings with many people, there are sometimes tons of messages in the meeting chat to say Hello and other welcome messages. This leads to 2 thing:

* a count of new messages displayed on top of the chat button

* also a popup window showing the last message posted

I would like to avoid this popup window to appear. Why? I tend to loose focus on what's saying the presenter and read the message that appears.

I think showing the count of new/unread messages on the chat is enough to tell me I may have a look at the chat.

I generated a meeting using server-to-server oauth app and when I join the meeting with SDK it gives me an error

Hello All,

Can someone please confirm that a Pro account can use the interpretation function. I believe this is the case, but a French support page dated 2023-10-28 01:10:33 states otherwise:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064777

Thank you,

Hello, 

we noticed that meeting join & left data is missing for some of the meetings.

1. The meetings are shown as greyed out in the zoom dashboard. unlike normal meetings which are shown as a link and opening the link opens the meeting details

2. We also have zoom events webhook configured. Its working fine for other meetings but for some of them its just sending `meeting.started` & `meeting.ended` events and not `meeting.participant_joined` and `meeting.participant_left` events. For some other meetings we are only getting `meeting.participant_joined` for half of the users and not `meeting.participant_left` event for the same user

3. Get past participants API also is of no use. It simply returns no participants or incomplete participants. I tried with multiple API endpoints `v2/past_meetings/{meeting_id}/participants` & `v2/metrics/meetings/{meeting_id}/participants?type=past` both are giving incorrect data.

anybody else is facing the same issue with zoom meetings ?

also, since Zoom can not be relied on getting participants attendance data, is there any other way thorough which we can figure out the accurate attendance data programatically ?