Hi there,

I thought it was a good idea to enforce updates for our community of 1000+ members but it turns out that the latest version is not available globally. Specifically, the latest version of the Android client is 5.16.5, but some users cannot join our meetings. The latest version available in the Play store for them is 5.16.2. The only way to provide them with a way to join our meetings is to lower the enforced version down to 5.16.2, but it will be annoying tracking the updates so as to keep changing these settings. This seems like a rather unprofessional oversight by Zoom. 

Has anyone had a similar issue and/or does anyone have a suggestion for how to deal with it?

Thanks

Hello Community

Unfortunately I joined Zoom Pro today to record a meeting, but I am unable to view this recording. I recorded to the cloud and the recording is stored, but I cannot view it and am getting the error message:

I livestream Zoom meetings via Brightcove. 

to show multiple speakers' videos I added a spotlight on 2 speakers. That works when we do not share our screens.

but when one speaker shares the screen, only 1 speaker's video is visible in the corner and it changes according to who speaks. I want to show 2 speakers at the top corner. Are there other settings available at Zoom end to satisfy my requirement?

I created a meeting through my google calendar and had a zoom meeting link added. I then invited the participants, most of whom have already responded as to whether they are attending or not. Can I go into zoom and now change this meeting to have registration required or will that mess things up for those who have already been invited via google? 

Does the file size of a video, shared on the host's desktop during in a Zoom meeting, affect the file size of the Zoom Meeting recording? In others words: will a larger, higher quality video file, create a larger file size for the Zoom Meeting recording?

Hi! I upgraded my account last night to allow for 500 attendees, paid the fee and it says my account has it, but when I went to facilitate a session today it was giving issues and only allowed for 100 people in the room. Has anyone else had this issue and how do we resolve it?

I pre-created the meetings before I had the upgraded version but I thought that it would apply to all meetings once I upgraded. Let me know if anyone has an ideas as I need the 500 capacity by tomorrow morning.

Thank you!

Free Zoom meeting continues to have a 10 minute waiting period before you can start the next meeting.  This is inconvenient when time is of the essence, as it is we have only up to 40 minutes (not 1 hr.) to meet.  While we only use it once a week, it makes no sense to purchase a paid plan.  I get it, "you" want to make money, but some of us, since COVID-19 prices have soared for almost everything, it's taken most of what we earn in other things, like gas, groceries, utilities, etc., so scrimping is a necessity for some people. Not that "you" can identify, but please try to. Thank you for reading this.