My zoom program needs an update in order to join the meetings I have scheduled. It says I need version 5.14.11 and I have version 5.10.4. After running the update while Windows is configuring Zoom64bit , I receive a message that says: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again (which doesn't work) or entar an alternate path to a foler containg the installation package 'ZoomInstallerFull.msi' in the box below. Use souce: C;\\WINDOWS\TEMP\chocolatey\zoom\5.10.3.4851. 

I can not install the update or even uninstall the program. Do you have any suggestions about how I can do this? No point in paying for Zoom if I can't use it.

Hi there,

I am a user experience researcher studying app accessibility with screen readers. I would like to share instructions with my project participants for how to get to screen share on Zoom with a screen reader on their mobile device. Are there instructions available for this? I haven't been able to find any resources beyond an article on screen reader alerts. Thank you!

I'm using a new Mac mini Pro M2 and the sound coming to me from others in a meeting is delayed by 2-3 seconds. I uninstalled, restarted and re-installed to no avail.

I've checked my system resources and that doesn't seem to be the problem. Everything works fine except I see mouths move and then have to wait 2 or 3 seconds which makes participating in conversations almost impossible

Anyone know how to get it to work on Mac OS?  Seems like others have the issue.  I can't download the client and can join via browser but who wants to do that.

Seems like it randomly will just stop before it downloads.

I can download everywhere else fine. 

Here is the situation that has me stumped 😞

I enter the meeting ID.  After that, it takes me to the page to enter the passcode and my username.  In this window, there is a camera preview there.  The camera is on and working and I can see myself live.  After entering the passcode I am allowed entrance into the zoom room but then my camera view is black.   I have the front camera selected.  I have uninstalled and reinstalled the app.  I have made sure its the newest and still supported app.  The camera works on facebook, google meets, and when I select the camera app on the chromebook.  And again, it works on zoom when your entering the passcode on the video and audio preview.  Just not when you actually enter the room.  Im at a total loss 😞