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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom Video Access

joy12
Newcomer
Newcomer

‎2023-11-14 01:48 PM

I keep seeing that make sure your camera is powered on and connected to your computer each time I want to start a video on zoom

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2023-11-14 06:16 PM

Hello, 

If Zoom is not detecting your camera, it could be due to these issues:

  • You're running an older version of Zoom or Windows.
  • Your camera is disabled in your device's settings.
  • The webcam is not selected in Zoom (incorrect Zoom configuration).
  • Zoom is not allowed to access your camera.
  • Interference from other programs or devices.

Please read this Zoom support article for more details:

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057715 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

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