hi - I hosted a meeting last week, and one of the participants requested to record the meeting, and a pop-up came up requesting that I give permission to host the meeting. I accepted, and assumed they would get the meeting recording. They are asking for the recording now which I cannot see in my recordings list. So not sure how this works when someone else other than the host requests the meeting to be recorded, is the host supposed to be able to see this, or should it be available direct the participant? I have checked both cloud and local recordings and its not there. Appreciate any feedback or help on this!

Hello, I have a question.
My Zoom account belongs to a company, this company has cancelled the membership. I forgot to download an important webinar recording from the cloud with my account.
Can the admin reactivate my account only? Or can I remove my account from the assignment and once again upgrade it for a month? The company does not want to reactivate all accounts again, that would be too expensive.

Thanks in advance!

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and again in german, since this is my first language:

Hallo, ich habe eine Frage.
Mein Zoom Account gehört zu einem Unternehmen, dieses hat die Mitgliedschaft gekündigt. Ich habe mit meinem Account vergessen, eine wichtige Webinar Aufzeichung aus der Cloud herunterzuladen.
Kann der Admin nur meinen Account wieder reaktivieren? Oder kann ich meinen Account aus der Zuordnung entfernen und nochmals ihn für einen Monat upgraden? Das Unternehmen möchte nicht alle Konten nochmals aktivieren, das wäre zu teuer.

I have tried on two laptops with windows 11. I bought Asus and then I returned thinking it was faulty due to the background music share problems / sound issues. I exchanged with Acer Aspire 5 and I still encounter the same problems. It's a shame I can't able to use my new laptop for meetings because of sound problems. I am fed up of this and I am thinking of leaving zoom. Can someone help? I asked the same question few months ago and wasn't helpful. Thank you. 

Hi.

My microphone doesn't work when I set a meeting from my Android smartphone.

When I create a meeting on other devices, there is no problem. The Android mic. works.

EG: I started a meeting on my PC and sent an invitation to myself by WhatsApp.

I joined the meeting from my smartphone and everything worked fine.

I checked the Settings on the Android smartphone and everything seems to be OK.

The Zoom app has permission to use the microphone.

I'm interested in creating meetings directly from the smartphone, without involving the PC, so the microphone will function as it should.

How do I do that?

Anyone have a clue what is going on here? Windows 10 (Pro) crashed and died. I have reinstalled it. When I download the zoom app and try to install, it starts to run through the installation process but ten vanishes. Zoom appears on the start menu. When you click on it, nothing happens. Even skype is working OK. I not a PC expert so any help appreciated.

I have Windows 11 and an external sound card. When I use the Zoom app Audio does not come in well but if I use Zoom via my web browser to stream I have no audio issues. This is the second time I've seen this before. I even reinstalled Zoom with no luck.