Resolved! Output volume too high on Mac with audio interface
I use a Behringer XR18 digital mixer as my audio interface, to an M1 Mac running Sonoma 14.3.1. Zoom is version 5.17.10. Everyone hears me completely clearly, and I hear them. However, there is digital distortion (crackling sounds) now and then when multiple people speak, or one speaks particularly loudly (not when I speak - I have two levels of hardware compression ensuring my signal never rises above -18 dBu). The problem appears to be that the Zoom output signal is simply too hot. My mixer's channel meter clearly shows the output signal going into orange and red all the time, and this corresponds with the digital distortion. I have USB 1-2 mapped to the Zoom return channel, with the USB trim (mixer setting) at its lowest, -18. As I'm using an audio interface, the speaker volume slider is locked. Is there a way to reduce the output of Zoom into my audio interface?
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