1000 participants accommodation

[DWCL2021]

I have just upgraded my account from  basic  account for 100 participants to 1000 participants. However, right at the schedule for the meeting, no more than 100 participants were accommodated. Please help me. Thanks.. 

[Rupert · Accepted solution]

After purchasing the Large Meeting Add-On, you must assign it.

If you only have one user (you) - you will need to assign the Large Meeting Add-On to your own user Profile.

If you have multiple users on your account - you will need to assign Large Meeting Add-On to the user who needs to arrange the large meeting.

You can "Edit" users here  https://zoom.us/account/user#/ and assign available licenses and Add-Ons.

Hope this helps.

Rupert

[victorminas28]

I want to buy zoom 1000 but no advisor wants to help me, it seems like a nightmare.