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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Music

For the past 3 years I have been playing music in the background on a separate speaker from my phone.... while zooming a fitness class on my laptop. The members have been able to hear me, see me and hear the music. After recently doing an update, uni... Show more

For the past 3 years I have been playing music in the background on a separate speaker from my phone.... while zooming a fitness class on my laptop. The members have been able to hear me, see me and hear the music. After recently doing an update, uninstalling and reinstall, they can no longer hear my music.  Below is how I am sharing. This is how I have set it up for the last 3 years. Please help, I have a class on Monday morning and don't know what else to do. No help from zoom chat : (

Screenshot 2023-03-04 at 4.59.06 PM.png

Screenshot 2023-03-04 at 5.02.01 PM.png


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Resolved! Audio cutting out for musical instruments

I run a music school in Lagos, Nigeria and we teach clients across the world on zoom. Since the most recent zoom upgrade, we have been experiencing a serious degredation of audio with regards to instruments that is threatening the viability of our on... Show more

I run a music school in Lagos, Nigeria and we teach clients across the world on zoom. Since the most recent zoom upgrade, we have been experiencing a serious degredation of audio with regards to instruments that is threatening the viability of our online lessons. 

 

We can hear the speech of our students very clearly but the minute they start to play on their instrument,  there is no sound at all. It's like the sound settings are optimised for speech and not for instruments. We have tried adjusting the settings on both our end and the students end so we are not compressing background noise and original sound for musicians is on, to no avail.  In fact, switching on original sound appears to make things worse.

Weirdly, this issue only seems to afflict laptops but not mobile devices. 

 

In my most recent class last night,  In my most recent class last night, BOTH my student and I had to connect our mobile phones to the call AS WELL as our laptops and use the mobile for audio.  Without that, she could not hear my piano, and I could no hear hers. 

 

Anyone else experiencing this issue and how are you dealing with it?


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No puedo abrir la cámara en una reunion

Estoy usando zoom desde hace más de 3 años ... nunca tuve ningún problema. Lo use sin problemas hasta el viernes pasado. El día martes 21/9 al intentar entrar a una reunión no pude abrir mi cámara y me aparece el error No se puede iniciar el video No... Show more

Estoy usando zoom desde hace más de 3 años ... nunca tuve ningún problema. Lo use sin problemas hasta el viernes pasado. 

El día martes 21/9 al intentar entrar a una reunión no pude abrir mi cámara y me aparece el error 

No se puede iniciar el video

No se pudo iniciar la cámara de video. Seleccione otra cámara de video en la configuración.

 

Cuando abro la configuración ahi la camara funcional normal

Al igual que otro usuario anterior, hice todos estos pasos:

-actualizando el controlador de mi cámara

-actualización del zoom

-desinstalar y reinstalar zoom con la nueva version

- zoom permitido en la configuración de privacidad de mi computadora

-activó y desactivó todos los ajustes en la configuración de la cámara con zoom

reiniciando mi computadora portátil

-actualizando mi computadora portátil

-Incluso contacté con la ayuda del chatbot y nada de lo que sugirieron ayudó.
-Elimine actualizaciones recientes de windows

Por favor necesito ayuda ya no se que mas tocar

En la reunion no se abre

dbonci_0-1632437614010.png

En la configuración si se abre

dbonci_1-1632437633979.png

 

ya Veces En Una Reunión🙄🙄 🙄🙄🙄🙄🙄

 

Les agradezco toda ayuda que me puedan dar 

 

 





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CHANGING DESIGNATED EMAIL FOR SENDING INVITATIONS

I opened my Zoom account awhile back with a gmail. I now have a second Zoom account for a business and I want to NOT have my invites go through this gmail address, but instead the new one. I have went to Profile and edited the email address to my new... Show more

I opened my Zoom account awhile back with a gmail.  I now have a second Zoom account for a business and I want to NOT have my invites go through this gmail address, but instead the new one.

 

I have went to Profile and edited the email address to my new one; however it will not complete the task getting message saying that this gmail is already in use.  However, I still am getting my invites sent from the OTHER original gmail.  Any ideas??

Thank you


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How to backup custom backgrounds to install on another computer.

My customer is getting a new machine. She needs to get all her custom backgrounds off the old and move them to her new computer. Is there a way to backup and restore or export and restore the background

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Feed Zoom survey results into Salesforce

Is there an integration to feed the results from Zoom surveys into Salesforce? We want to prompt Zoom attendees with a survey as soon as the Zoom session ends and then feed those survey results into a Salesforce on a Contact or Lead

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Almacenamiento en la nube de más de 90 días

Cómo puedo hacer para conservar por mucho más tiempo las grabaciones de mis reuniones?

Resolved! Zoom-client (deb) - Ubuntu 23.10 - not able to install

Hi. I installed a fresh OS of Ubuntu 23.10 today, I cannot install the Ubuntu deb package due to dependency issues. Note, selecting 'zoom' instead of '/zoom_amd64.deb' Some packages could not be installed. This may mean that you have requested an imp... Show more

Hi.

 

I installed a fresh OS of Ubuntu 23.10 today, I cannot install the Ubuntu deb package due to dependency issues.

 

 

Note, selecting 'zoom' instead of '/zoom_amd64.deb' 
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies.
zoom : Depends: libgl1-mesa-glx but it is not installable
       Depends: libegl1-mesa but it is not installable
E: Unable to correct problems, you have held broken packages.

 

Will the client be updated to support 23.10 soon ?

 

(I was able to use the snap package in the meantime, but i prefer the deb)


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Meeting duration

All, I have the zoom one pro account.  Meeting I host have been cut off at the 40 minute mark.  Does anyone know why this happens.  

 

And apparently, my plan does not support any live support....not happy about that.

 

VR

 

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Retrieve a recording

I need to retrieve a recording of a lecture where I was the host. I recorded it, but as I neared the end of the download, the download screen disappeared, and I couldn't find the file in the Zoom folder. What should I do?