Hi everyone, is been very stressful to try to solve this for months and not really getting anywhere.

My debit card is not working to update my payment and get back the premium service, bank is also an issue and they don't solve it either, so I am trying to find information to process an electronic transfer and can't see it, the chat is a joke and PayPal is also not working (same issue with the card, I have to use this one cause is a worlk related card as is the account ) any suggestions ? a phone number to call ? 

I cannot figure out how to only have one entry for a recurring appear in my Meetings List.  I much preferred to have one entry, not a separate entry for every meeting in the series.  How can I change back to a single entry in the list for a recurring meeting series?

Hi Everyone,

I lost my job Sept 3rd and was using a company's laptop.  When we had Zoom meeting all was good and I was able to use virtual backgrounds. Needless to say the laptop went back to the company. I tried a Zoom meeting, and all was good, but because my laptop is older, I cannot access my ZOOM virtual backgrounds,

Here's the deal - I am not in a position to buy another laptop with the necessary hardware to allow me to Zoom using vifrtual backbrounds.

I am looking for advise on what kind of laptop ( cheap) I can use when I have to Zoom?

Please advise

Pete

For a variety of reasons, it's been very convenient to keep my institutional Zoom room unlocked and open. People can start meeting without me, and users from around the world can join if they get there a little early. It's never been an issue, and the convenience has been very helpful.

A person has been accessing my Zoom link. At first, I thought it was a random click on an old invite, but it happened again today. I know, because I got the email telling me that so-and-so had joined my personal meeting room.

I know that if I'm in a meeting and I want to block someone, I can remove them and block them.

But is there a way to do this proactively?

Ultimately, I'll probably just reach out to tell them to stop - but I wanted to know if there is a "blacklist" or similar for Zoom users. I know there are many ways to secure my Zoom room - I can do those things if I have to, but I'd like to keep things open, if possible.

Thanks.

I have one large screen and there are times when someone is sharing and I want to see their content as well as them (usually they are in a room as a group).  The dual monitor feature is enabled for me but it never goes into that mode even though I have plenty of resolution available for this.

Thanks in advance.

Zoom resizes my window whenever I join or leave a breakout room, goes fulls-screen when someone shares content, constantly moves things around without my consent. There should be a setting that "locks" the window, so that it behaves like almost every other application, behaves properly and normally, simply stays where I have put it. In fact, that should be the default behaviour. Why is this difficult? If I, the user, put the application in full-screen, maximized, or restored, it should stay in that state until I, the user, tell you differently. It is not for the developers to impose on me how I want and need to arrange my desktop, without my consent.

Hello.  We are using a Polycom SoundStation to record the audio in our Zoom meetings.  For some reason, the audio did not record in the last meeting.  Our IT department was unable to find the problem, and suggested checking with Zoom Support for solutions.  The meeting is held in the conference room, with the Polycom centrally located.  The Polycom is giving the indication (lights) that it is functioning properly, but when the Zoom meeting is played back, there is no audio or indication of audio at all.

Hello, I am getting this message when I start a meeting with my Personal Meeting ID
"The meeting does not support dial in or Call Me to join. You cannot connect to the audio"

I reinstalled Zoom. The error is still the same.

When I went to edit my Personal Meeting ID, I saw this message:

"Only paid user can choose a Personal Meeting ID.

I have been a Basic user for years, but I did have a paid account for awhile. I cancelled my paid account and went back to being a Basic User. I cannot find any information on how to enable dial in or Call Me to Join.

Does anyone know whether or how to fix this problem?

Thanks

We have an employee that uses a PC, is a licensed user, has all data center locations toggled on and is still having meeting attendees in China being unable to join the meeting due to error code 13215.

Before everyone says the attendees in China need a paid account please read the following:

We have another employee that uses a Mac, is a licensed user, has all data center locations toggled on and the same attendees are able to join their meeting link. These attendees are the same for both employees.

What the heck is the fix here?