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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom Web App browser no longer works with AV1 codec

Since the last days I am no longer able to join meetings from the browser with the AV1 codec. When clicking "Join from Your Browser" and entering your username it will hang at "Joining Meeting" indefinitely. https://ibb.co/HKcWqJ3 From the browser lo... Show more

Since the last days I am no longer able to join meetings from the browser with the AV1 codec.

 

When clicking "Join from Your Browser" and entering your username it will hang at "Joining Meeting" indefinitely.

 

https://ibb.co/HKcWqJ3

 

From the browser log I can see the following log messages:

 

 

 

 

[1222/121710.961‌‌internal_decoder_factory.cc(59)] Trying to create decoder for unsupported format. Codec name: H264, parameters: { level-asymmetry-allowed=1 packetization-mode=1 profile-level-id=420015 }
[1222/121711.013‌‌internal_decoder_factory.cc(59)] Trying to create decoder for unsupported format. Codec name: H264, parameters: { level-asymmetry-allowed=1 packetization-mode=1 profile-level-id=4d0015 }
[1222/121711.085‌‌internal_decoder_factory.cc(59)] Trying to create decoder for unsupported format. Codec name: H264, parameters: { level-asymmetry-allowed=1 packetization-mode=1 profile-level-id=640015 }
[1222/121711.136‌‌internal_decoder_factory.cc(59)] Trying to create decoder for unsupported format. Codec name: H264, parameters: { level-asymmetry-allowed=1 packetization-mode=1 profile-level-id=42e015 }
[1222/121711.195:ERROR:webrtc_video_engine.cc(3350)] Absent receive stream; ignoring clearing encoded frame sink for ssrc 0

 

 

 

 

 

It asks for H264 codec which is not available in my embedded browser. Before it used to work with AV1 codec. Why is it forcing H264 now? Is there a way to tell zoom to use AV1?

Thank you.


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reply-icon Latest Reply - 

Mic and camera not working for MS Teams mtg

We run a couple of Zoom Rooms on Mac Mini's, with an iPad as the room controller and can join MS Teams meetings that are sent to the room's the calendar (interop?). Following an update to the iPad's iPadOS yesterday, the camera and mic do not work in... Show more

We run a couple of Zoom Rooms on Mac Mini's, with an iPad as the room controller and can join MS Teams meetings that are sent to the room's the calendar (interop?). Following an update to the iPad's iPadOS yesterday, the camera and mic do not work in MS Teams meetings. 

 

The camera "preview" appears briefly as the Zoom Room enters the MS Teams meeting but then it stops, and so does the mic. You cannot hear or see any remote participants either. 

The cam/mic work on a native Zoom meeting, so we know there's not a problem with them, it's just when you "one-tap to join" a MS Teams meeting. 

 

macOS 11.6 (Zoom app version 5.17.0 [5140])

iPadOS 17.2 (Zoom app version 5.16.5 [1966])

 

Has anybody experienced this in the past? 


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Autofill stopped working when creating Meeting

Hi,Using Zoom (latest version) on a Mac.Autofill of email in new Meeting has stopped working. For example, when I click to create a new Meeting - when I get to the Attendee line - I used to be able to start typing a client name - and the entire conta... Show more

Hi,

Using Zoom (latest version) on a Mac.

Autofill of email in new Meeting has stopped working.  For example, when I click to create a new Meeting - when I get to the Attendee line - I used to be able to start typing a client name - and the entire contact email would show up and be entered.  Now this no longer happens so I have to lookup and type the entire email every time.

The only contact that I can autofill is my own for some strange reason.

I have rebooted, updated Zoom, and can't for the life of me figure out why this has changed or what to do to fix.

Appreciate your help!



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Oops! We were unable to complete your request. Please try again. (300)

Oops! We were unable to complete your request. Please try again. (300)

 

Unable to Live stream to facebook groups. Any idea how to fix this?

Email Address used for Meeting Invites

When I purchased Zoom, I used an older personal email. I've changed my account and login to my a new email. However, when scheduling meetings, the invite comes from the older account. How do I change this, since many will not recognize this is me? Show more

When I purchased Zoom, I used an older personal email.  I've changed my account and login to my a new email.  However, when scheduling meetings, the invite comes from the older account.  How do I change this, since many will not recognize this is me?


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reply-icon Latest Reply - 

「ライブ中Facebook(Live on Facebook.)」をクリックすると「アクティブではないアプリです」と表示され、Facebookに配信できない。

※ 検索しても辿り着けなかったため、メモとして投稿します。-- 「Facebook Live でミーティングやウェビナーをライブ ストリーム配信する」内の手順、「[Facebook でライブ] をクリックします。」後に開いたブラウザで「アクティブではないアプリです」と表示された場合の直接の解消法ではないですが、代替案(カスタムサービスを使用したライブストリームで配信)について記します。 以下、手順の概要です。。 1. Zoomミーティングの「…(詳細)」に「ライブ中 カスタムライブ ストリーミン... Show more

※ 検索しても辿り着けなかったため、メモとして投稿します。

--

 

Facebook Live でミーティングやウェビナーをライブ ストリーム配信する」内の手順、「[Facebook でライブ] をクリックします。」後に開いたブラウザで「アクティブではないアプリです」と表示された場合の直接の解消法ではないですが、代替案(カスタムサービスを使用したライブストリームで配信)について記します。

 

以下、手順の概要です。。

 

1. Zoomミーティングの「…(詳細)」に「ライブ中 カスタムライブ ストリーミングサービス」が表示されない場合、設定を有効にする

参考:ヘルプ内の「ミーティングのカスタム ライブ ストリーム配信を有効にする」
https://support.zoom.com/hc/ja/article?id=zm_kb&sysparm_article=KB0064221

 

2. Facebookでストリームキーなどを発行
参考 ストリーミングソフトウェアを使ってFacebookでライブ配信する方法https://www.facebook.com/business/help/165076674943644?id=1123223941353904

 

3. Zoomミーティングから「ライブ中 カスタムライブ ストリーミングサービス」をクリック、表示された画面で2の値やURLを入力


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Resolved! Smart links in Zoom chat

I use Zoom as a trainer and many times need to send links in the chat. I would like to be able to use a smart link, but I'm not able to do that in the chat. Is that a possibility in the future? 

reply-icon Latest Reply - 

share screen sounds on mac doesnt work

I am using zoom on a mac and since some days when i try to share my screen sound i dont hear the sound anymore and the  participants doesnt hear it as well. 

does anyone has a solution for that

thanks in advance

No audio when sharing screen / sound

Hello people! I have been using zoom for a very long time on a mac (macOS ventura 13).This issue has been happening since yesterday. When I share screen (with share computer audio enabled) or just computer audio, there is no sound. I can't hear it on... Show more

Hello people! I have been using zoom for a very long time on a mac (macOS ventura 13).

This issue has been happening since yesterday. When I share screen (with share computer audio enabled) or just computer audio, there is no sound. I can't hear it on my laptop and neither can the participants. When I share screen without sound and play an mp4 file, zoom is picking up audio from the computer microphone. 

Changed my privacy settings on system preferences. Even reinstalled zoom, still not working. Can't find a solution. Pls help. 

 

 


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reply-icon Latest Reply - 

Registration Form has a defalut registrant's information

I have created a meeting and the registration form opens up with someone's name and email address pre populated. How to I clear that so that the registration form opens up blank for the registrants? I've learned that when the person who's name prepop... Show more

I have created a meeting and the registration form opens up with someone's name and email address pre populated.  How to I clear that so that the registration form opens up blank for the registrants?

I've learned that when the person who's name prepopulates tries to register, they get no confirmation email and are later unable to join the meeting.

 

 


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