This problem has happened on two meetings hosted by the same organization. (Let's call it Org M.)

When viewing a screen share in portrait mode, the share was only partially displayed on the top half of my screen. The bottom half was black or dark gray and only contained the name of the  sharer on the left.

In landscape mode, the shared screen was also displayed only on the top half of my screen. I could see the whole image but, because only half of my screen was being used, it was significantly reduced in size. The bottom half of my screen was also black or dark gray and only contained the name of the sharer on the left.

I've attached two screenshots.

I tried pinching and expanding with my fingers but nothing happened. I changed some settings that I thought might affect the problem, although none looked like they would, and they didn't.

Is this a problem that I can fix on my end or is it something that is happening on the broadcaster's side? If I can fix it, how?

I'm running Zoom for ipad 6.3.5 on an ipad mini 6. The ipad is set to full screen.

While I was connected to the meeting on my iPad I logged in with an iPhone and the problem was not happening on the phone.

The problem also happened for a few seconds and then immediately corrected itself when attending a meeting hosted by a different organization. At that time, my IP was having service problems. But both times the problem occurred with Org M, I had a good connection and the problem didn't self-connect.

Thanks for any help.

This question was asked previously (years ago) and the answer that worked back then isn't working for me. I have to download this onto my 4 year old's computer (she has an old one because... she's 4!) and I don't want to upgrade a computer. Her school requires Zoom desktop client.
Each time I download, it says it's not supported. I've tried all the work-arounds I can find on the internet so far. Any suggestions are appreciated!

Hello, I have been using Zoom for training sessions every week for the past five years. During breaks, I currently move each participant to the waiting room manually, which is very time-consuming. Could a feature be added in Zoom to allow all meeting participants except hosts be moved into the waiting room in one button, similar to the "admit all" function from the waiting room into the meeting?

It's been almost a month that all of the blue the audio stopped working when I was in a meeting. I can't listen to anyone or any other sound when I'm the host.  I thought the problem could be with my device so I changed the earphones, but nothing happened. Apparently the program can recognize my mic but i don't hear any sound (even when I try the "test" on settings".
I deleted and downloaded the app again, but it didn't fix the problem. I sent a message to the support, but nobody answered me and I'm still paying for this without being able to use it.

A couple of months ago the video feed from my webcam (WB7022) has become lower resolution  and very choppy only in zoom. This doesn't happen on any other video calling apps like Teams or Google Meets. While troubleshooting this I've noticed something interesting - while in a call the video will be choppy, but if I boot up the DDPM software (dell camera software) the camera shuts off and on suddenly (as indicated by the light turning on and off) the the video is then PERFECT in zoom. If I turn off my video in zoom then turn it on again the choppy video returns. I'm baffled.  

I'm on a Mac Pro 14inch 2023, running sequoia 15.2. 

The webcam drivers are the lastest according to DDPM; 0.0.9,1.  
Zoom version: 6.3.5 (46181)

I've also disabled "optimize quality of the video I send with de-noise" as I've seen other posts indicating it helped their video but it did nothing for me. I've tested with Original Quality or HD selected, and both selected, with no improvement. 

Hello,

I am working with someone that is on the other end of a Zoom meeting and he’s experiencing audio suppression issues. The setting is in a church. He’s conducting ceremonies that utilize bells, singing bowls and also chanting from others in the roo. His voice is coming through crystal clear but the second that he strikes an instrument or others in the room begin chanting, it cuts everything out. We’ve tried every single audio option in the settings, but none of them allow the sounds to come through. He’s using the current version of Zoom on a newer MacBook and the microphone that he’s using is a Blue Yeti Logitech USB. He has also tried just using the built-in mic on the laptop but has the same results. Can anyone advise on how to remedy this?

Hi there!

I just created my account and installed the desktop app to use for a Japanese class that starts next week. However, the app will not let me sign in and continues to tell me "invalid username or password". I can sign into the website using the exact same credentials (which I am 100% confident are accurate), but the app refuses to accept it. To be 200% sure, I went to the "reset password" area of my account (after signing in with the password that I used at sign up) but received an error that my old password was incorrect (even though I literally just used it to sign in). I also went through the "Forgot password?" link (after signing out of the browser as clicking that link if you're signed in on the browser already just takes you to your home page...) and reset it and was able to set it to the exact same thing and successfully sign into the browser. Desktop app? Still no luck. I thought maybe the app had a separate account sign up for some reason so hit "Sign up" in the app, but I received an email saying I already had an existing account.

I tried contacting support, but since I only have a basic account (and am not going to pay for a higher license since I do not need it and don't want to waste the money), the only support option I have is the chatbot which is useless in this scenario. When telling it I cannot sign into the app, it gives me 2 options: Login issues (which just provides the response of "go to sign in link, enter email, enter password, click sign in") or installation issues with the app (which installed just fine and has been reinstalled as well).

I will note that I get the same issue with the mobile app. I don't want to use the mobile app for this class, but I tried the mobile app just to see. I can literally only sign into the web portal and nothing else.

Any suggestions anyone has on how I can get signed into the app would be greatly appreciated!

Hi

For some zoom meetings I have gotten an email like this

https://yyyyy.zoom.us/my/some.random.name?pwd=xxxxxxxxxxxxx

Where there is not conference number, but there is some words like someone's name with dot.

When there is conference number, then there is number with 10 or 11 numbers in length. And this url is like that ".../j/"

I need to open zoom links with zoom.exe directly, using command line.

I have the correct syntax for that.

Zoom.exe "–url=zoommtg://yyyyyyy.zoom.us/join?action=join&confno=number_here&pwd=some_password"

But it does not seem to work with URL-s where there is "/my/" instead of "/j".

Can someone tell me how can I open those URL's also from command line  ?

Thanks

Regards

Raul Kaubi

When I am typing in Keynote or in Pages, it interrupts typing ( both my own and my client's when they are typing on my screen). We suddenly hear a chime for each key as we type, indicating typing on the screen has stopped. Sometimes, the Zoom home screen pops up, and we have to click on the page again to make it go away and resume typing. Sometimes, it happens 10-15 times in an hour. This just started happening in 2025. Help!