Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Hi! I have bee using Zoom for 10 months. For 2 or 3 weeks, at Zoom meetings my video has been turning off automatically after a while. I turn video on manually then after a short time it turns off automatically again. Earlier, no such problem with video happened. Can anyone help me? Windows 10, desktop computer, USB camera
Show less
Hello - The camera video feed just remains black and my camera light on my computer slowly flashes a couple of times before stopping altogether. I have received a message once saying the background was taking a long time to load and asked if I wanted to proceed without the background (I had Blur turned on), and I said yes, but it still didnt work. I have since turned blur off and the camera still doesnt work.
My camera has stopped working in Zoom calls. It is a built in camera on my Lenovo computer. My Camera app works and my video works on Microsoft Teams and Google Meet. Here are the steps I've done so far
Show less
Hi everyone, I had an important meeting but I can't open the file. I get the message “Cannot open document ‘double_click_to_convert_01.zoom’. zoom.us cannot open a file of this type.” I tried to find a solution on the internet, and one looked good (make a new recording, pause, and move the “broken” files to a new folder, stop recording). But that didn't work. I don't know what to do anymore. I have a MAC.
Show less
Hi there, I have the Zoom Pro licence. I am the one using the licence, but have added an admin with a basic account. Even though I have granted the role of admin, he cannot see any cloud recordings. I have been searching for answer for about an hour now and am still clueless Best regards Timo
How and where can I change that?
Show less
For some reason this week 1/8/2023 when i am on a zoom call my screen is just a blank grey screen with a laptop icon in the middle of it when the camera is on. There seems to be no way to actually to speak to anyone if you live in the UK for technical support and the bot is as useful as a chocolate teapot. Any suggestions as to why this
Show less
I am trying to demonstrate some things to my participants using Share Screen, Screen. It was my understanding that when I choose the Screen option, participants could see WHATEVER is on my screen. So, first question: Is that true or false? In particular, I was logged into my Zoom account via my web browser and was showing some of the back office features. But when I then opened the Zoom APP on my desktop, the interface popped up as usual and I could see it, but my participants could not. Wondering if there's a conflict with being logged in via we browser AND being logged in on the app at the same time? Any thoughts would be much appreciated. Thanks.
Show less
Hello! My Zoom app keeps on crashing when joining a meeting, it would open the audio and video preview window then once I click join, it would crash and attempt a rejoin but crash again. However, when joining through the web app it works perfectly fine and also when starting my own meeting. I have restarted my laptop, updated all drivers (video and audio), did a cleanzoom uninstall and reinstalled Zoom's latest version, and disabled hardware acceleration in the Zoom settings. I have also adjusted the sample rate and bit depth of my recording devices seeing how this fixed the same issue for others in the Zoom Forums, unfortunately this didn't fix it for me .
Show less
I can't disable the passcode for meeting(toggle is grayed and shows locked) even though the waiting room is enabled. Isn't it supposed to be one or another? Or did they changed the regulations? (Still showing atleast one of the security measures are required in the security settings).
Show less
Hello, Since my last update, my background has been blurred on my MacBook Air (Ventura 13.6.9). I am using Zoom workplace version 6.3.5, but I have had this issue on the previous Zoom update as well. No virtual backgrounds are enabled or any other effects. I do not have this issue with Zoom work place on my i phone or my i pad. I have read the threads about the Face Time camera settings being the issue, but it works fine on my phone and I pad, so I assume this isn't the issue....
Show less
Hi,
After polls host shares results with participants. But participants only see the percentage displayed. is there a way so they can see the counts without sharing host's screen??
Please advise. Thanks.
