I can never  use my ipad’s apple pencil (ipad pro with zoom 6.3.6) to edit or correct while sharing my screen.  I can sometimes use it when other meeting members share their screen, but not always.  I need apple pencil to edit and correct and my only workaround is to take a picture of what I want to edit/correct and then share photo, that allows me to edit with apple pencil but is way too

 time consuming…  anybody met same issues?  thanks 

Hi held a live combined online meeting which I recorded. The online participants could only hear the same repeated phrase, like it had gotten stuck on top of the video and me speaking in the background (not audiable). The same was recorded. I reset the whole meeting, but the same happend.

When I've troubleshooted now with the same equipment it worked perfectly.

I've done this now for 3 years and it's never happend.

Has this happened to anyone before?
What happened and how can I avoid it?
Is it possible to recover the recording and remove the overlayer "stuck" phrase?

Thank you!

Marie

Hi,

I have this issue where during a Zoom meeting, the audio suddenly starts to sound crippled. On a level that I can barely understand what others in the meeting are saying. This only happens when I use a bluetooth headset. At first I thought the headset was the issue. I got it replaced by a headset from a different brand, but the issue remains. I don't have crippled sound when using the headset for e.g. listening to music. It also does not happen always. I can get the sound back to normal by disconnecting the bluetooth and then connect again. I hear from colleagues that they experience the same with different headsets and also only with Zoom.

Does anyone else recognize this problem? Is there a way to prevent the crippling from starting? It's really annoying to have to disconnect the headset in the middle of a meeting!

Hello, yesterday I made a Zoom call and recorded it.
However, the recording conversion did not complete correctly and became corrupted.
How can I recover this recording, considering that the files double_click_to_convert_01 and double_click_to_convert_02 are missing?

Thank you!

My Zoom crashes randomly and I have no idea about that. Reinstall Zoom and update my GPU driver does not fix the problem.

I didn't find a way to upload files here so I uploaded full crfash logs to Google Drive.

https://drive.google.com/drive/folders/1VE1M8iTcFpdMEy4x9IvHd0ERgSfLm6mb?usp=sharing

Also here's one of the log:

I received a zoom invitation and when I click on the link, I am directed to a webpage that is telling me my zoom client is out of date and I need to update. A file downloads and when I install the file it does not resolve the issue. I have uninstalled and reinstalled zoom with the latest version, cleared my cache, and restarted my computer multiple times. At this point I have no idea what to do.  The interesting part is I am able to open other zoom invitations, so I am not sure if the issue is on my end or the invitation creator's end. Any help is appreciated. Thank you.

A new problem seems to have come up, possibly due to installing Zoom update 6.6.10 on Windows 11. When clicking a URL meeting link, Zoom says I need the Zoom app, and offers to download the app instead of joining the meeting. I click the download link it shows and it downloads a small Zoom opener. I run that and then it joins the meeting. A session on the Zoom chatbot help said to uninstall and reinstall Zoom. That worked, though I had to reinitialize both Firefox and Edge to accept URL links to Zoom.
After I installed update 6.6.11, the problem came back. This time I simply downloaded and ran the full installer, which solved the problem. After several years of updating Zoom nothing like this ever happened before. 

I have a newer PC laptop (HP ZBook Firefly 16-inch, 64bit, Windows 11).  When I have a Zoom meeting, and I move my head a few inches to the left or right, the camera auto-adjusts and puts my face in the center of the screen again, and it zooms way in on my head and shoulders.  It's really annoying.  How do I stop this?  Is there a toggle command somewhere that I need to turn off?   I have read on Google about something called "Center Stage".  However, I think that is only for Apple products; but, I still couldn't find that language anywhere in the Zoom app, or anything resembling my problem.

I'd love some help on this.  Thanks.

I know Zoom is very excited about the addition of the Zoom Workplace.

But I don't use it, and don't want it on my screen.

Now, every time I start a new Zoom meeting, the Workplace window also starts up/displays.

Don't want that, and don't want to have to click the red-dot close window button every time.

Is there a Setting that permanently disables the appearance of the Zoom Workplace window on my meeting startup?