Hi.

I have a user that has the Zoom Workplace Business license and has created many invites using the Zoom plug in for Outlook for several years with no issues. However, recently, he sent an invite out to approximately 50 people for a single meeting and about 10% have reported that they received the invite as an email and not a calendar invite plus it didn't include the time or date of the meeting so they couldn't add it manually.

The user is using Outlook 2019, with the latest updates, the latest Zoom connector and the recipients are using either Outlook 2019 or Outlook for 365. All users are on the same M365 tenancy.

Any advise on resolving this?

Thanks.

Quando eu tento habilitar o áudio, o zoom fecha. Já desinstalei e instalei várias vezes, desliguei e liguei o computador várias vezes também e já baixei o de 32 e 64 bits. Quando coloco pra sem áudio, a reunião abre normalmente, mas eu se eu tento habilitar o áudio ou ir em configurações referente ao áudio, fecha sozinho. Isso me atrapalhou muito, perdi um bom tempo da minha aula da pós graduação. Por favor, como eu resolvo isso?

I host a zoom meeting that has to be publicly posted. I am diligent in removing and reporting zoom bombers. I used to be able to view the jpg that shows up in the reporting email/zoom screen after the meeting and advise as to what happened. 

The jpg of the screenshot is no longer clickable. This makes it hard to identify which zoom bomber the report is for and to be accurate in my description of why they were removed. 

Please restore the ability to view the screenshot so that I can more accurately report these people. 

Hi, I recording a work meeting yesterday and clicked on save recording to my computer.  When I went to convert the files, I am getting a pop up that says the document cannot be open and zoom cannot convert files of this type.  I am using a MacBook as my computer.  I have already tried logging out, logging back in.  I have updated everything including the operating system on my computer.  I am still unable to convert the file.  Any suggestions?  I am truly hoping the recording isn't lost!

Thank you

Hi

I recently bought an Acer Aspire C27 running Windows 11. Since I bought it, I can't hear a friend's guitar playing on Zoom calls.  I hear the singing though sometimes it cuts in and out. I heard everything fine with the old Windows 10 computer. Any thoughts?

Thank you for your help.

Can a Zoom presenter prevent me from viewing/hearing shared videos & allow others to see/hear them?

This is for a required course (Mental Health First Aid) for me as a volunteer in a free health clinic! https://www.mentalhealthfirstaid.org/  

My laptop: Hyundai Technology made Chromebook, Windows 11 (2H2). Intel/Celeron. 

My Zoom: the latest version as of Feb 2025

--->>2/8/2025 I attended the course ( 6 1/2 hours long), and I was the ONLY one I knew who could not view or hear the shared videos during the course. AARP volunteer tech training told me to ensure I had the most updated version of Zoom. I already had it. 

--->>3/8/2025, I am attending the course for the 2nd time due to not being able to view/hear the shared videos last time, made me be listed as a non-participant. 

--->>If I am not able to see or hear the shared videos by the presenters today, I will have to retake the course yet a 2nd time. For a total of  times taking the course. 

********Lastnight I tested my chromebook in a zoom  meeting I created for myself. I WAS ABLE TO HEAR & SEE THE SHARED VIDEO in that meeting. 

I have multiple issues with this zoom app, when I send an invite to the other person by email to join the meeting, it doesn't work. The other person says they cannot join the meeting as the link is not working and I appear inactive to them even though I started the meeting. I always filled in the information beforehand when I scheduled the meetings. It's a v poor app and I'm totally unimpressed with it, not to mention that it's not worth having an online lesson with somebody if you have to pay extra beyond the 40-minute free session. V unprofessional .