My webinar was recorded locally and the file is   double_click_to_convert.zoom and it will not open.  The error says that the Application "Transcode" cannot open.  The Chatbot says it should be an MP4.  Which I have seen in the past on other recodings.  Any ideas??

Over the past 2 weeks, my zoom keeps crashing every time I share my screen.  What is going on?  Is anyone else experiencing this and what is the solution?  It is very frustrating for me when I'm trying to do a presentation and zoom starts acting up.  I've never had an issue as terrible as this with Zoom.  

I have a recurring event in my coaching program. I would like to add an  "add to calendar" button inside my course so that they can subscribe to the recurring event and have it populate in their calendar. I'm not seeing how to do this and maybe I'm missing something obvious, but could anyone help?

Hi there, 

We're running our first webinar series on zoom and realised that it's really hard to find the "add to calendar" CTA on the email confirming registration. 

We want to make sure this is the main action when people register 2 weeks prior to the webinar. Instead there's a big 'join the webinar' button/CTA that makes little sense as the webinar isn't live at this point. 

Any ideas about how to make 'add to calendar' the main CTA on these emails? 

Thanks in advance

We hosted a webinar in April, and after reviewing the recording, decided we wanted to make the recording available as well.   After reading zoom support articles, it seemed that the best way would be to make the pre-existing webinar (now in the past) on demand, which seems to promise that anyone who registers for the now passed webinar would receive the recording link.  

I made the previous webinar on-demand, and set up registration for the recording.  However, a test reveals that nothing happened upon registration for the webinar.  In other words, no recording link was automatically sent to the registrant?  

Is it not possible to make a webinar on-demand after the fact?  If that is not the problem, does anyone have an idea why this isn't working?

Hi

I'm using zapier with Zoom for webinars. I am able to send registrants to my CRM easily with the integration. 

The problem is that I want to send the people who attend on-demand to my CRM and I can't find any way to do this. Any ideas? Are there any workarounds in the settings where my on-demand viewer registration (those joining after the live broadcast) can get sent to Zapier. 

I also tried this with meetings but it seems that the registrants from the meetings are stored separately so they can't automatically pass. I upgraded to webinars from meetings for the on-demand function but if I can't capture the registrants easily it isn't going to work.

We are hosting an event with Zoom Sessions and would like our attendees to register beforehand so we can have an idea of how many people plan to join. However, we want them to be able to join directly without needing to sign into Zoom or use an OTP. I understand I can pre-register attendees and that will remove the authentication/sign in requirement, but it doesn't seem to solve the issue of knowing how many people on our list actually plan to attend. Is there a way to do this?