Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Registrants for Webinar Stuck in Registration Loop

Hello everyone, Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, ... Show more

Hello everyone,

 

Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work.

 

I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms.

 

Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest.

 

Thank you.


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Changed from Meeting to Webinar and Registrants Did Not Receive Email with new/updated Webinar Link

Hello, We changed a meeting to a webinar and did not want people to have to re-register themselves. So we imported names and emails to the webinar and zoom was to send the email with the updated webinar link to each registrant. However, we are receiv... Show more

Hello, 

We changed a meeting to a webinar and did not want people to have to re-register themselves. So we imported names and emails to the webinar and zoom was to send the email with the updated webinar link to each registrant. However, we are receiving so many emails from people stating that they did not receive the webinar link. Can anyone please advise if there is a solution for this or something we can tell people to check? Apparently nothing shows up in spam/junk folders for them either.

Thanks


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System error 403 when I try to add webinar to my google calendar

I try to add my webinar to my calendar and I get this "System error 403" message.  I have the calendar integration for mail set to read and write so I don;t know wy this is happening, can anyone help?

Scheduling Meetings for Others

I am scheduling a meeting for someone else to attend.  Is there a way to set up the zoom meeting link so that I will not have to attend the meeting to let the others in?

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Need technical support about an issue from a webinar from April 6th

Hello Everyone, I need to speak to someone who can verify that I was on a zoom call back on April 6th. The zoom chat box is telling me that I don't have the right account to speak to someone about my issue. I upgraded my account and I still do not ha... Show more
Hello Everyone, I need to speak to someone who can verify that I was on a zoom call back on April 6th. The zoom chat box is telling me that I don't have the right account to speak to someone about my issue. I upgraded my account and I still do not have access to technical support. Please let me know how I can get in contact with them. It is imperative that I speak to someone. Thank you
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Inquiry for Work Transformation Summit

Is the scheduled Work Transformation Summit APAC free for all to attend?

Changing time zones for published webinars

Hi!
I have 3 published webinars. During publishing they all were in BST time zones. I need to change all of them to UTC time (for website integration purposes) but do not seem to find a way to do that. Can anyone suggest?

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How can I rearange the speakers on my webinar registration page?

Hello,

 

I've added all my speakers on my webinar registration page, but not in the order that I wanted to show, is it possible to change the order without deleting the speakers that I want to move?

 

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Webinar screen sharing crash with last version

Today during a webinar zoom crashed twice while sharing my screen and showing some videos. This has never happened before o nthe same machine since I upgraded.

 

Any idea on how to prevent this from happening?

Thank you.

Resolved! Adding a custom language to Interpretation on Webinar

I am organising a ZOOM Webinar next week and I need to add a custom language for the interpretation, which is missing from the default listed languages.I went to "Account Management" > "Account Settings" > "In Meeting (Advanced)" and turned on "Langu... Show more

I am organising a ZOOM Webinar next week and I need to add a custom language for the interpretation, which is missing from the default listed languages.

I went to "Account Management" > "Account Settings" > "In Meeting (Advanced)" and turned on "Language Interpretation". I then added a custom language, but when I went back to the Webinar, the custom language does not appear. I tried preparing a ZOOM meeting just to check if the change was reflected there, but the custom language is still not appearing.

Can someone please help me with information on how to do this?


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