Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Do webinar delegates need a zoom account to join?

If I need my delegates to register before entry (for security reasons) do they also need a zoom account or to download the app?

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Not able to view attendees names during live Webinar

Hi, I'm having an issue viewing the attendees information during a live Webinar. I tried to turn on and off the feature, tries to reset all my setting it checks that i can view all but when I jump on live webinar the feature doesn't work. Also the ch... Show more

Hi, I'm having an issue viewing the attendees information during a live Webinar. I tried to turn on and off the feature, tries to reset all my setting it checks that i can view all but when I jump on live webinar the feature doesn't work. Also the chat feature, I can't see the chat of my clients during my zoom, i tried to turn on these setting but still no working. Does anyone have a clue what I'm doing wrong? I have a licensed account for up to 500 participants. 


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Enhancing Engagement with Simulive in Zoom Events

In the ever-evolving world of virtual events, creating a seamless and engaging experience for attendees is key. One feature that’s helping event organizers strike the perfect balance between preparation and live interaction is Simulive in Zoom Events... Show more

In the ever-evolving world of virtual events, creating a seamless and engaging experience for attendees is key. One feature that’s helping event organizers strike the perfect balance between preparation and live interaction 

is Simulive in Zoom Events. This tool has become a game-changer for many professionals, including myself, who aim to deliver polished presentations while staying accessible to their audience.

 

Recently, I had the opportunity to host a Zoom Event where I leveraged the Simulive feature. For the main session content, I pre-recorded my presentation, allowing me to deliver my message with precision and consistency. During the event itself, I stayed behind the scenes in the Backstage area, monitoring the session and responding to attendees’ questions in real time. This approach not only helped me engage with my audience more effectively but also reduced the pressure of speaking live.

 

What makes Simulive so unique is the ability to transition seamlessly from a pre-recorded session to live interaction. Once the pre-recorded content ended, I stepped into the spotlight for a live Q&A session. This combination of polished delivery and real-time interaction added a personal touch that attendees 

truly appreciated. Simulive also provides flexibility for event hosts. While you must be present during the session's transition from pre-recorded to live, you’re not required to stay for the entire duration of the playback. This means you can multitask or handle other event logistics, knowing you’ll step in when it’s time to engage directly with attendees.

 

Whether you're managing a large-scale virtual conference or running a focused educational webinar, Simulive offers a perfect blend of structure and spontaneity. By preparing your content in advance and staying available for live interaction, you can create an event experience that’s both professional and highly engaging.

 

Have you tried Simulive yet? If not, I highly recommend exploring it for your next Zoom Event. It’s a tool that truly empowers you to deliver the best of both worlds.

 

Things to consider: 

Limitations of Zoom Events simulive webinars

  • During the simulive phase, hosts and panelists cannot speak or appear on live video in front of webinar attendees and can only use the chat and Q&A features. However, once the simulive playback ends and the webinar transitions to live (if the option was enabled), all previously restricted features—such as video, audio, and full interaction—are enabled.
  • Only the speaker view is selected in recordings, even if you recorded with multiple views.
  • Hosts can’t add multiple cloud recordings to a single simulive webinar.
  • Since simulive webinars start automatically, they do not support practice sessions. If backstage is used, access to backstage will begin at the scheduled time.

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Custom Domain links in Zoom Events/Session generate SSL Handshake error

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working. Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs ... Show more

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working.

 

Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs and session landing pages) to generate this error:

Ray_Harwood_0-1733417631528.png

See this Zoom Clips for how this affected a client event announced on LinkedIn:

https://us02web.zoom.us/clips/share/A2F3MRYxd3A5NEs3SVRpQ2Z5TG9Fa2xoZ1Z3AQ 

 

Please post a reply here if you are experiencing this issue.


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How to set up a zoom session

Hi! I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my ev... Show more

Hi!

 

I have upgraded my plan to include zoom sessions for a given number of attendees. I am in zoom events and I have added all of my business and billing information (setting up registration payments through stripe), but how do I start creating my event?

 

Thanks!


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Unable to register for public webinars with my free Zoom account.

I am unable to register for public webinars with my free zoom account. I am trying to join a public webinar hosted by Aurora Energy: https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registrationHowever, when I enter ... Show more

I am unable to register for public webinars with my free zoom account. 

I am trying to join a public webinar hosted by Aurora Energy: 

https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registration
However, when I enter my registration information, I get an error saying "This webinar is only for authorized people. Register with a different email address". Although the webinar is clearly a public webinar, and the email adress I use for registration has a free zoom account associated with it. 

I have raised this issue with Zoom in several tickets over the last few months, without getting any helpful response. Now my tickets are simply being closed whenever I create them. 

Anyone else has similar problems, or is there anyone with a free zoom account who has actually been able to register for a public webinar? 


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Webinar Breakout Room

Is anyone having issues turning on breakout rooms in webinar. When you select the webinar tab there is no toggle to enable break out room.

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Adding a survey from the survey tab to a webinar

I created a general survey a while ago under the Survey tab on the Zoom menu. I now want to add this survey to a webinar template, but the only options I have in the webinar settings are to create a new survey from scratch or to add a third-party sur... Show more

I created a general survey a while ago under the Survey tab on the Zoom menu. I now want to add this survey to a webinar template, but the only options I have in the webinar settings are to create a new survey from scratch or to add a third-party survey. Am I missing something somewhere, or is there not an option to do this?


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Receipts

I have an attendee registered for an event who is requesting a receipt.  How can I issue one through Zoom?  Can I set up to the registration so that it issues proof go purchase when they complete their registration?  Or afterwards?

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Resolved! Extend webinar duration while webinar is in progress

I've set up a webinar for 2 hours. Is it possible to extend the duration after the webinar has started, so to add another 30 minutes for it to end at 2:30 while the webinar is still in progress? This is for a paid webinar subscription and I am the Zo... Show more

I've set up a webinar for 2 hours.  Is it possible to extend the duration after the webinar has started, so to add another 30 minutes for it to end at 2:30 while the webinar is still in progress?  This is for a paid webinar subscription and I am the Zoom account admin.

 

Appreciate any guidance.  Thanks !


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