Zoom Webinar / HubSpot integration returning "rate limited" error | Community
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W
Newcomer
Wlevine
Newcomer
January 21, 2025
Question

Zoom Webinar / HubSpot integration returning "rate limited" error

  • January 21, 2025
  • 4 replies
  • 3 views

We have a Zoom webinar account set up and integrated to HubSpot. This integration has worked in the past with few issues. The HubSpot workflow we have set up for our latest webinar is running, but returning the following error "Action failed because HubSpot is being rate limited by the connected app, but will retry soon."

We did just put up a new website and while I was testing the website this weekend, the number of form submissions that would trigger this workflow were less than 10 (no other API calls to Zoom).

 

HubSpot support told us to wait to see if it cleared on its own. After 24 hours I retested and got the same error. Any ideas?

    4 replies

    F
    Newcomer
    FSSimon
    Newcomer
    March 26, 2025

    Getting this same error but I only did 1 registration as a test. I get 5000-7000 registrations per webinar so I'm worried that they may not get registered via integration.

    A
    Newcomer
    arolfplc
    Newcomer
    August 20, 2025

    I am experiencing this same issue when testing a workflow for webinar registration. I'm worried that if there are multiple registrations open that people won't be able to register. 

    MGSR
    Community Manager
    MGSR
    Community Manager
    August 28, 2025

    Hello @arolfplc! The "rate limited" error when integrating Zoom Webinar with HubSpot is addressed by improved rate limit handling in recent updates. The system now processes data syncs between HubSpot and Zoom Events more efficiently, reducing the likelihood of rate limit errors during integration.

    A
    Newcomer
    ACCA
    Newcomer
    August 27, 2025

    Has anybody gotten a resolution to this? I just did the integration as well and I'm getting that message. Shouldn't be this difficult.

    Z
    Newcomer
    zooooomer
    Newcomer
    September 30, 2025

    I am trying to just manually add a single HubSpot Contact through a Workflow to the Zoom webinar and I get this error say that I am exceeding the rate limit. How can this be? This doesn't sound like a rate limit improvement.

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