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Event registrants change to no show before event started

TamirBelzer
Explorer
Explorer

Hi, recently some of our events that were set up to April changed the status of the registrants to no show but the events did not start yet. 

In some of the cases there was a practice by some of our reps but they did not start the event. 

 

How can we make sure it's not changing the status before the event starts? 

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