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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Best practise for forwarding calls at lunch

We have a small, flexible workforce with a few specialist call queues. We would like to be able to forward all calls to another person in another department (queue) during lunch. There is no set lunch time, it varies from day to day depending how bus...

wes4 by • Listener
  • 741 Views
  • 4 replies
  • 0 likes

Audio and Video are Breaking

I had a meeting today, so we used Zoom app for it. However, the audio and video were breaking so badly that we couldn't continue our meeting. We had no other option but to wrap it up earlier. My boss gave me a mission to fix it. Would you please give...

YGPark1 by • Listener
  • 468 Views
  • 1 replies
  • 0 likes

Stuck in zoom polycom ZTP hell

I evaluated Zoom Phone (with a paid seat for a few months) for my company previously. During this time I provisioned some Polycom phones to Zoom Phone for testing. Even though the devices were deleted and the Zoom Phone service was cancelled, Zoom st...

jb821 by • Listener
  • 1777 Views
  • 8 replies
  • 0 likes

Unifi Talk Zoom Phone Compatibility

I’m not sure if this will be faster than the support ticket, but I’m working for a startup company, and we’re working on building a remote workforce to handle the tasks of the company.Two considerable risks with remote work are: 1. Cybersecurity The ...

Call queue not calling members

Hello, We are converting over to Zoom phone. We have a call box at our loading dock. I have an analog line from an ATA going to that device. That extension has a phone number assigned to it also. I have 3 members in a call queue that the call box dia...

BW31 by • Listener
  • 1324 Views
  • 3 replies
  • 0 likes

Licensing Not Updating On Phone User

I've assigned a US/CA Unlimited Calling Plan / Pro Features · Unlimited Domestic license to a user, but the user is still getting a message sorry you cannot place this call, your calling plan does not support calling to this destination. They are pla...

Video and audio

Good day zoomers Will i kind a problem in zoom i cant find option for video quality adjust im using zoom app in my mobile..and i cant connect it to a device like Bluetooth speaker ..if its connected but there is no sound my phone is android ...i see ...

One tap mobile

Can someone help me figure the issue with my one tap mobile? For some reason when scheduling this meeting the one tap mobile isn't linked. How can I make it linked so people can just tap on it in their emails? Thank you so much for any help y'all. BT...

Setting Caller ID Name

I just setup a phone plan plus an extra number. I am trying to figure out how to setup the caller ID name when calling out. I'd like to have our company name display when calling from either number. How can I set this up?

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