Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Active call queue?

Wondering if there exists any functionality in which agents can see which calls are sitting in queue- and choose to pick up/answer any one of those calls manually.I mean that, currently when calls are ringing through a queue, an agent has no visibili...

Resolved! 画面の共有をすると相手の画面は真っ黒で私のが面が見れない。そしてしばらくすると共有の画面が閉じる。

日本語のできる方と話しをさせてもらいたいです。 御社のZoomをバージョンアップしてから画面の共有ができなくなり、相手の画面は真っ黒で、しばらくすると共有の画面が閉じてしまって共有する前の状態になります。 どうしていいかわからないので修正の仕方を教えてほしいです。

MP3 phone recording playback not supported by Google Drive?

Summary:Why are MP3 files created by Zoom phone call recordings unable to be played by Google Drive? Details:I used the Zoom app for Android on my phone to make a phone call. I recorded part of that call. On the phone, the recording played back well....

lsloan by Listener
  • 0 replies

ROTARY phone?

one participant still has a rotary phone, will that rotary phone work to call in to join a zoom meeting?Thanks

JS533 by Listener
  • 2 replies

SMS won't stop

2 different customers are reporting receiving my text messages over and over non stop.

Toushek by Listener | Zoom Partner
  • 0 replies

Poly VVX display name and number

We are migrating a customer from Skype to Zoom phone they have several models of Poly VVX phones and they are questioning what appears on the display.While on Skype they USed to have the line with the date on the upper right corner showing the extens...

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