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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Adding parties to a call

Hi there, I am wanting to find out if anyone is able to add more than 2x people to a call? At present, I can only add 2x others, however in my line of work I am often required to add a third person so it would be great if this is an option. I have lo...

External Contacts

Hi all,is it possible to add an external address book (60000+ contacts) automatically to a global company addressbook ?LDAP Sync is preferred, but not Active Directory, O365, Exchange, Google , etc. Currently we have a separate LDAP Directory (Estos ...

mkluge by Observer
  • 85 Views
  • 1 replies
  • 0 likes

Cisco 8800 Phones and Corporate/Company Directory

Hello All, We just got some Cisco 8861 and 8851 IP Phones. The first phone I setup is now provisioned and can make and receive calls with the assigned extension/user. However, there seems to be no Company/Corporate Directory on the phone to search. A...

Resolved! Zoom calls are not ringing on desktop or phone

I've searched everywhere for a solution and nothing has worked. My time zone and time are correct, a ringtone is set, I'm showing as available, yet still I'm missing calls. I have my headphones on so that's where I'd prefer calls to ring but even ext...

RRogers by Observer
  • 313 Views
  • 11 replies
  • 0 likes

Phone system audio issues

Hi There - I am having significant audio problems with my Zoom audio phone system. I typically use a decent quality sennheiser over the ear headset with a mic but have also had the same problem with blue tooth sets. I can hear the party on the other ...

Small Business Implementing Zoom Phone

Very small business implementing the Zoom Phone solution. Years ago I used another vendor and found no need for a physical device/Desk phone. Is that practical with Zoom as well? If I get a Desk phone/Device, is there a wifi option instead of being h...

Verification code

Hi, everybody!I started getting a zoom login verification code from different strange sites as OneTwoTrip and YOMCode is it the verification operator had been changed or I got my account hacked?Doe anybody else has this problem?I started receiving th...

Oxana1 by Observer
  • 103 Views
  • 1 replies
  • 0 likes

Reembolso

Buen día! Busque donde solicitar el reembolso del cobro realizado el día de hoy y no encontré nada. Hay información en la comunidad pero las opciones no coinciden. Alguien podría ayudarme?

Connect Zoom SMS to CRM via Zapier?

Does anyone know how to use Zapier to move Zoom SMS message strings to a CRM? The CRM I use is already linked to Zapier (Wealthbox) and for the moment I am using MyRepChat service to do this, but seems silly if I can just bypass MyRepChat and use a Z...

5cedars by Observer
  • 34 Views
  • 0 replies
  • 0 likes
Introducing the new Zoom Contact Center product