Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Zoom/Receptionist

I started with a company that is moving from Teams calling to Zoom calling. As a receptionist I answer and transfer a number of calls every day. If I am typing an email, as soon as the Zoom call comes in, I can't finish what I'm typing. Often times, ...

RWolf by Listener
  • 160 Views
  • 3 replies
  • 0 likes

Call history not showing on Phone pad

We recently installed the latest Zoom upgrade concerning Oauth changes into our Salesforce FinanciaL Services Application. Now the Call history is no longer showing in the Phone pad as it used to. The history is being logged in salesforce correctly b...

Zoom Phone Delegate Line

Is it possible to have your Zoom phone line only ring on your delegates phone/device? My user is a delegate that screens her delegator's line and would like to know if this is possible.

sleung by Listener
  • 265 Views
  • 11 replies
  • 0 likes

Call history for call queues

We just transitioned ~150 phone numbers over to Zoom phone. Some of these numbers are toll-free, some local, some 800, etc. We have 3 numbers setup as a call queue. However, we have no way to see the incoming call history for any of these 3 phone num...