Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Upcoming Changes to SMS

My office (real estate brokerage) does not send text messages to our customers unless they text us first. And even then, it's just quick replies. No active texting campaigns. Am I still required to complete the "Campaign Registration"?

texaspro by Listener
  • 2595 Views
  • 10 replies
  • 1 likes

Zoom presence status

My mobile and zoom desktop app are updated to latest version. However earlier when I closed my zoom desktop app my mobile app would automatically open go to mobile available status. But now when I close desktop app mobile app shows out of office. How...

NG89 by Listener
  • 394 Views
  • 2 replies
  • 0 likes

Resolved! Paging

We have most of our employees on a soft phone using the desktop app, with maybe 10 users on Deskphones. When I create a Paging group and only have softphone employees, I get "Sorry we are unable to complete your call....". When I put someone with a d...

Resolved! Admin Limits on When You can Call

right now, I cannot make phone calls at certain times of the day, Zoom comes on and tells me they cannot connect the call, my administrator has limited that.... I'm the admin. I cannot find a way to turn this off. It's actually very frustrating.... I...

unable to receive SMS

My porting just took place and both of my numbers work fine for voice calls. However, I'm unable to receive SMS on them. My 10DLC brand is approved, and my campaign is (And has been for weeks now) in 'pending' status. However, I found a conversation ...

Do not disturb

I have the zoom app on my phone. I would like to put to do not disturb on but it only lets me put it on certain hours and for only 24 hours how do I put it on for the whole weekend I hate zoom. I'm blocked all my notifications from my phone from zoom...

Resolved! New SMS Campaign

Hi, I submitted an SMS campaign request, which has been pending for over 15 days. Why would it be pending this long, and how can I help it along?

Cam-SFP by Listener
  • 1667 Views
  • 9 replies
  • 0 likes