About zoom908

zoom908 · 2025-11-24 11:26 AM

Hi,We have BLF keys on our Poly phones but they are not showing up on the workplace windows or phone app. We are only able to see the parked lines. How do we display the blf keys so users can call each other and see their line status.

zoom908 · 2025-10-25 07:20 AM

Hi,Working my way through setup. My calls come to auto receptionist then get sent to one of two call queues depending on time of day. One issue I have is that when the call is coming through both on the handset (poly e550) and the desktop app, it onl...

zoom908 · 2025-10-22 05:00 PM

Hi,I purchased a poly e550 for testing with zoom phone. When I park a call, it announces the park number several times. Is there a way to completely disable the announcement? or better yet, I would like to have the call go to park without needing to ...

zoom908 · 2025-10-22 11:29 AM

Considering the Cisco 9861. I looked through the feature list provided by zoom. I see that aim call parking and group call pickup are not available on the cisco 9800 series. Any idea when/if they are coming? To clarify, aim call parking allows a blf ...

zoom908 · 2025-10-18 08:09 PM

Hi,I would like to switch over to zoom phone from our current cloud pbx provider. I will be buying new phones likey cisco 9861 or poly e550. \1) Can I set a BLF button on the phone to toggle between business hours and after hours for the auto attenda...

zoom908 · 2025-10-29 05:13 PM

Thanks for the update. I opened a ticket. They are making a change to the account to use the legacy system, lets see if it works.

zoom908 · 2025-10-29 07:59 AM

Eliot,Still not working on 6.6.6 desktop app and e550 phone. It is working on the mobile. I opened a ticket they said this:"Upon double checking your case, new user call history is enforced, I will need to submit a request to revert it back to legacy...

zoom908 · 2025-10-27 07:04 PM

Did this resolve for you? I am having the same issue. Both on the destop app and my poly e550. I dont know how it worked before as I am a new user testing zoom. Thanks

zoom908 · 2025-10-27 12:03 AM

Thanks. So how are people using phones dealing with no caller ID name info? I also tested 6.6.6 windows and still dont see the name. Will open a ticket.

zoom908 · 2025-10-23 07:06 AM

Eliot, revisiting this reply. I setup routing override. I setup a phone key to speeddial the *88802 extension and this toggles the mode well. The only issue i have is that the user cannot dicern the current mode/status of the override by looking at t...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Phone BLF key on zoom workplace

Caller ID name not displayed on phone when transferred from auto receptionist

Poly E550 Park audio announcement

Cisco 9800 series feature set

Want to switch over to zoom phone... some questions...

Re: Windows Desktop Notification Not Showing Caller ID Name

Re: Windows Desktop Notification Not Showing Caller ID Name

Re: Windows Desktop Notification Not Showing Caller ID Name

Re: Caller ID name not displayed on phone when transferred from auto receptionist

Re: Want to switch over to zoom phone... some questions...

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Ecosystems

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events

Community Events

User Statistics

User Activity