About networker409

networker409 · 2025-10-02 08:19 AM

Currently, if a call is transferred to a queue, the queue users see only the caller ID of the person transferring the call, not the original caller's number. It makes it difficult when queue users need to go back and reference a caller's number. Is t...

networker409 · 2025-09-22 12:35 AM

This is more of a statement as I've been told by support that this is the way the system is designed. From the desktop app, there should be a way to monitor presence for a common area or a user, regardless if they are logged in via the desktop app or...

networker409 · 2025-07-25 01:38 PM

This is more of a suggestion for the development team with an issue regarding the search bar functionality, specifically tested under the Common Areas navigation page. Currently, it appears that the search bar only returns results where the queried t...

networker409 · 2025-06-18 02:24 PM

We have one manager that works out of multiple branches. Is there a way to tie several extensions to one user, so they are able to answer calls at each branch from each local desk phone? We have multi-sites configured.

networker409 · 2025-06-18 06:19 AM

Is there a way to add a key on a Yealink desk phone to monitor the status of a queue voicemail box? Like a BLF speed dial but that speed dial transfers to the voicemail box of the queue for each user. And monitors whether or not the queue has an unre...

networker409 · 2025-10-02 09:04 AM

I thought so too, but it is unchecked. If you blind transfer from user to user, it shows the original caller's number. But if a user transfers to a queue (blind or consult), it only shows the user's extension, not the original number.

networker409 · 2025-09-23 06:18 AM

Hi, Eliot. Thanks for the response. The receptionist is using the Zoom desktop app, but they are wanting to view presence status of both users logged into the desktop app, but also users that are not, but have a phone registered to their user account...

networker409 · 2025-09-02 02:50 PM

I second this. It would be really great if there was a feature where you could also add a queue to Starred contacts.

networker409 · 2025-06-20 08:22 AM

thank you! Can you tell me how I would go about assigning multiple extensions to a single user?

Communication

Productivity

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Calls Transferred to Queue Do Not Show Originating Caller ID

Limitation with Monitoring Presence through Zoom Phone

Issue with Common Area Search Bar Function

One User with Two Extensions

Queue Voicemail BLF

Re: Calls Transferred to Queue Do Not Show Originating Caller ID

Re: Limitation with Monitoring Presence through Zoom Phone

Re: Have call queues show in contact search

Re: One User with Two Extensions

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