Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

panicked due to zoom meeting

me and my friend had ac vedio chat in zoom version 5.16.10. i believe that i forgot to turn on the new encryption while on meet. i send the link of my persoal id meeting to my friend. please help me that the vedio call is not hacked or not .im dead s...

Manager access to call logs

Has anyone figured out how to give department managers access to their employee's call logs? I'm not talking about queues and queue users, as I know this can be obtained via the Analytics Reports. It seems like a shortcoming that we cannot grant mana...

How to build Priority Support in Zoom Phone

Our SaaS business is selling priority support for our enterprise clients.We have an IVR set up with Sales & Support keys. I would also like to have the possibility to have a priority line, "skip the line". Are there ways to build this? A few ideas th...

nielsr by Listener
  • 549 Views
  • 1 replies
  • 0 likes

Option to Print or Save SMS Messages

We are looking for an option to be able to print or save SMS conversations with clients to put in their files. Right now we can highlight the conversation and then copy/paste it, but it loses formatting and is difficult to follow without lots of edit...

Holsopps by Listener
  • 2703 Views
  • 6 replies
  • 1 likes

Disable App One Touch Dialing?

On the app, if I scroll through history and accidentally tap on a name..... the app immediately starts dailing. Is there any way to disable this and "confirm" that you want to initiate the call?

AZ16 by Listener
  • 325 Views
  • 0 replies
  • 0 likes