Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Resolved! Less intrusive phone call notification pop up

It would be really nice if we were able to choose where a phone call notification popped up on our screen. Currently, there is only one option: a giant white pop up in the middle of your screen while you're trying to do your job. I'm an administrativ...

Xiporah by Listener
  • 8 replies

ZoomPhone Mobile Softphone

Hi,I have just finished a migration of our small business phone system to Zoom Phone and in most respects it works well with the exception of the Mobile (softphone) App. The ZoomPhone Website shows that there is a softphone app that can be used to ma...

AnthonyB by Listener
  • 11 replies

Disaster Recovery Plan

Does Zoom have a disaster recovery plan if they go down? With our previous carrier, if their servers or system went down all of our incoming calls were routed to one mobile phone. Is this possible with zoom as well and how do I go about setting this ...

Provisioning Spectralink VC9240

Has anyone had any luck provisioning the Spectralink Versity VC9240. Followed the Zoom instructions. Getting a "SSL Certificate verification error". (might be related?): I have the three DigiCert Global Root certificates but cannot find instructions ...

PatDuss by Listener
  • 7 replies

How to stop recording calls to internal extensions.

Hi, I have users that are members to Call Queue and enable automatic call recording in Call Queue Level Pollicy.In the user Policy the call recording is disabled. I need all the outbound calls from the Call queue to be recorded (it is already done) b...

Alex_z by Listener | Zoom Partner
  • 5 replies

Always on top option for Zoom VOIP

Hello! Is there an option for "Always on top" for the Zoom VOIP? I know there is one for when you are in a meeting/video call, but I have not been able to find any information about that feature being available for the phone. -Arianna

Jabra use button to hang up call

Hi very strange support from Zoom phone ... following this documentation we can use the jabra headset button to answser a call or mute but it will not support to hangup "You can't use buttons on these devices to end a meeting or hang up a Zoom Phone ...

comgui by Listener
  • 1 replies