I'm late to the party on this and just figured out that I can't send texts anymore. I never realized this was a requirement of mine.

How do I create a brand when I am a sole proprietor without an EIN.  This is not required for tax purposes for my business, so I don't plan to get an EIN. 

I tried to use my SSN - probably a dumb move - but that was rejected. Now what do I do? Anyone? Anyone? 

I keep emailing support with no response. Really upset right now. 

Also - how long does the approval process take??? Weeks???  I read that somewhere. 

Hi Team,

We recently signed up for Zoom Phone and used the service for few days, during which we also ported in our business number.

Unfortunately, our account was permanently suspended due to a reported violation. As a result, we are unable to log into our account or access any information.

We submitted an appeal to have our number released or ported out, but the appeal was rejected without any explanation or details provided.

This number is extremely important to us as it is actively used for our day-to-day business operations, and the current situation is causing major disruptions.

Your support in resolving this matter would be sincerely appreciated.

Hi team, my sales team sometimes experiences an issue where when dialing out the zoom phone system gives us a dial tone that is very loud and resembles the sound a jackhammer makes. The calls are still connecting so this is mainly a quality of life issue. Any idea on what could be causing this and a potent

hello zoom team i am trying to purchase zoom phone like but when i do the check out got an error "An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: UZN5614)" how to solve it.

We have been using SMS for over a year, maybe close to two years, and never had a problem.  But just starting today, nobody can receive or send SMS messages on their Zoom lines.   Did something change in the last few days to prevent this from working.

I Do have an active 10DLC campaign for all my numbers.

I have spoken to five people, and no one knows how to switch to annual billing for Zoom Phone. I'm not sure if this is even an option. I have my Zoom Phone number set up, so there’s no way I'm canceling that number. It took two weeks to set up Zoom Phone properly. Any ideas?