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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Basic user but need to access call logs! possible?

saint_design
Newcomer
Newcomer

Need to obtain previous meetings (times/days/duration) data but I'm a basis user. Is it still possible to obtain this data please? thanks for advising

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @saint_design 

Welcome to the Zoom Community! 

To access the call history or call logs you would need the following account type:

  • Pro, Business, or Enterprise account
  • Account owner or admin privileges
  • Zoom Phone license

You may also check this link for additional information.

Should you need further assistance, please let me know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @saint_design 

Welcome to the Zoom Community! 

To access the call history or call logs you would need the following account type:

  • Pro, Business, or Enterprise account
  • Account owner or admin privileges
  • Zoom Phone license

You may also check this link for additional information.

Should you need further assistance, please let me know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Hola quisiera acceder al historial que tuve le 27 de mayo y me es imposible 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @saint_design

It's been a while. Where you able to check the resolution provided?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @saint_design 

Since we have not heard from you in a while, I have marked the answer as a solution.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?