How to fix contact that was not my contacts

I was helping a friend that was not able to import her contacts. So I used my phone to help her and I enterered her cellphone number to enable to sync her contacts but instead it added my contacts, now when she tried to sync her contacts it says it a...

problem when recording

Programing Hot Keys on Phone

HelloAnyone know how to program the hot keys on the Yeaklink t48u phone?

Voom call forwarding- caller ID

When someone calls my Zoom number and the call is forwarded to my cell, the caller ID on my cell shows up as MY Zoom number NOT the person actually calling. This makes call backs impossible because I have no idea who called. ANyone know how to get th...

I cannot call back, but can receive calls to my Zoom phone app.

Hi,Has anyone ever expereinced this? I can receive calls on my Zoom app on my cell phone but I can not call back and get this message: ERROR Call Failed.

Zoom Phone not connecting on desktop client

We've been having intermittent connectivity issues with Zoom Phone on the Windows Desktop client. A popup on the Phone tab says 'Not Connected, Attempt to Reconnect'. Chat and meetings work fine but no phone. Usually a log out, then back into the Zoo...

Voice Call Recording Alert

I want to be able to set up incident alert which tells me if my permeant recorded users calls are not working has failed. Regards Ahmed

Group Call Pickup in Call Queues

Okay, I've tried for days to get this working and I've run out of ideas. I could use some help from more Zoom-savvy folks.Essentially, our business has a shared office with managers that rotate through it on shifts (AM, PM, or all-day). We currently ...

Pointing my VOIP to use in my Zoom account without porting

I have done this with other solutions before but does anyone know how to do it with Zoom?RegardsMike

Feature Request - ZoomPhone Salesforce Integration - Ability to Drop Pre-Recorded Messages from SFDC

We are new Zoomphone users at Addigy. I have not yet personally tested, but I believe Zoomphone has a pre-recorded voicemail message capability where a sales rep / support agent can call a number, they encounter a voicemail box, and then they can jus...