Auto Receptionist
anyone know how to do this.. our Auto Recp Hit 1 for Customer servicethen have it forward to an external TFN number into our Contact Center? thanks
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anyone know how to do this.. our Auto Recp Hit 1 for Customer servicethen have it forward to an external TFN number into our Contact Center? thanks
Spoiler (Highlight to read) you will need to contact Yealink support directly and create a ticket. Their response time is somewhat slow because they are located in China. Cause:Yealink Phone T54W got stuck on "Welcome Initializing...Please Wait" Solu...
All,Just want to give everyone a solution that I have been dealing with almost 3 weeks. As usual, I had to get this resolved by myself. Zoom support was unwilling to help me because I did not purchase or lease the Yealink phone directly from them - e...
Wondering if anybody has any expertise on Zoom Phone features for someone who is a delegate for a professional and thus, manages his incoming calls. Is there a way to MERGE two calls on someone else's lines? Example:1. Caller 1 calls Person A and is ...
A few weeks ago, I changed the answering machine message for our office phones to a temporary answering machine message. Now, I would like to change the answering machine message again as the previous one was meant to be temporary. However, (1) I can...
Hello, Do you know how to translate soft phone layout in Salesforce to get it in French instead of English ? Thank youNicolas
I have a meeting where everyone calling in will be speaking Spanish.Is there a way for me to change the default language so the dial-in instructions (enter meeting id followed by pound, etc) would be presented in another language?
We have VVX250's and 450's. I set them to audio intercom and set up the users to intercom with. However, when I try to intercom from one of them to another it just rings and never goes to the speaker. Any suggestions?
We have recently set up a zoom office number/landline and are really happy about the many features we have available.The only issue is, when I accept a zoom call and are talking on my mobile using the zoom app and then receive a mobile call in additi...
Is there a way to scan google calendars and then send reminders to clients via text(sms) that an event is about to happen?