Phone System
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Top Happy Leaders
View all

Discover the latest innovations at Zoom!

Register now

Community Champion of the Month!

Read now

What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Start a discussion
Latest Posts Trending Posts Solved Unanswered

Retention period for call recording files

The storage period for call recording files is indefinite, but is there a possibility that this will change in the future?Is there an SLA that commits call recording files to be stored indefinitely?I am afraid that there is a danger of change due to ...

2 Voicemail emails received

I seem to be receiving 2 emails for the same voicemail left. With 50 numbers in the call queue and each of them receiving 2 emails for every voicemail left, it can start clogging up the inbox. Does anyone know how to stop 2 emails coming through. I a...

Call Forward to a 3digit number

Hi,I am trying to Forward calls to external number when the call is not answered. I want this number to be a 3digits number (I want actually to send the call to the SBC and from then route the call to another analog phone inside the company) .The pro...

Alex_z by • Listener | Zoom Partner
  • 761 Views
  • 3 replies
  • 0 likes

SSO Migration From Google to O365

We have a customer that just migrated all services from Google to Office 365. They are currently using Google as their SSO. What's the best least impactful way to convert them to SSO for O365?

Issue with Call Transferring

We have been with Zoom for about 3 years... That being said - this issue just started for one of our Executive Assistants. She attempts to transfer a call to our managing director and Zoom is saying "transfer successful" but the call doesn't go throu...

emelhus by • Listener
  • 599 Views
  • 3 replies
  • 0 likes

batch update with User_template CSV

Batch importing, exporting, or updating phone users – Zoom Support if updating existing users, they mention the following req:====Do not delete the first row with the field names.For the Phone Number field, make sure the phone number contains the fol...

Incoming calls

I am not hearing incoming calls to my mobile. It works find on my PC, just not mobile. Could it be an issue with internet connectivity or something else? The incoming call displays on my mobile screen, just no sound to alert me to the incoming call o...

Community Champion Program

Zoom Community Champions are leaders within the Community who provide thoughtful contributions to fellow community members. They provide helpful solutions, showcase product expertise, and share success stories.
Become a Champion