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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

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Latest Posts Trending Posts Solved Unanswered

Zoom Conference Calls

Good afternoon, Does Zoom offer a service where I can schedule conference calls, see the names of the people in attendance, have them raise their hand for questions, put them in break-out groups, record the whole thing and obtain the link so I can ha...

Tanorah by • Listener
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  • 1 replies
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Call Quality Issues

We have had clarity issues with Zoom phone for over a year, has anyone come across the same thing and if so were you able to fix it somehow? We have tried many different things over the yr from trying calls on different Wifi's, different devices etc....

Resolved! Connecting my Polycom VVX411

I have done a factory reset and added the phone to the devices on my Zoom app. But how do I get the actual phone synced up? Don't I need to sign in somewhere on it? Desperately need help PLEASE!!

Internet Outage

Our organization is new to Zoom Phone, I'm amending my disaster recovery plan for the organization. What happens to our phone system if the internet in our local area is down?

Retention period for call recording files

The storage period for call recording files is indefinite, but is there a possibility that this will change in the future?Is there an SLA that commits call recording files to be stored indefinitely?I am afraid that there is a danger of change due to ...

2 Voicemail emails received

I seem to be receiving 2 emails for the same voicemail left. With 50 numbers in the call queue and each of them receiving 2 emails for every voicemail left, it can start clogging up the inbox. Does anyone know how to stop 2 emails coming through. I a...

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