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If you still need to submit your 10DLC campaign or have a rejected campaign that needs to be re submitted, below is an amazing recording from a recent webinar we hosted that walks you through submitti...
Hello Zoom Community Members! I wanted to inform you about the 10DLC enforcement starting July 10, 2024. All US and Canada toll and virtual service phone numbers used for SMS/MMS within both the Zoom ...
We have a created a custom queue that is supposed simultaneously ring all the Users added to the queue when our main line is busy. This was created so we do not miss new client calls. Before about a week the call would ring on all 4 lines and the Cal...
I have successfully integrated Zoom Phone with Microsoft Dynamics 365. However the one issue is that in the call log the display shows the phone number in the correct format like +1 xxx-xxx-xxxx. However when we try to create an activity based on the...
Summary:Why are MP3 files created by Zoom phone call recordings unable to be played by Google Drive? Details:I used the Zoom app for Android on my phone to make a phone call. I recorded part of that call. On the phone, the recording played back well....
We have one extension, 704, that is ringing when calls are inbound to several other extensions that are also ringing. Group Call Pickup is not setup. This extension is in a call queue with a single extension used for security. Any tips?
Has anyone done this? can you share your configs? https://support.zoom.us/hc/en-us/articles/360035817952#h_6ef0cbf5-8d10-4237-91f0-e70f7b73a590zoom page about templates ^https://docs.poly.com/bundle/edge-e-parameter-reference-guide-current/page/befor...
one participant still has a rotary phone, will that rotary phone work to call in to join a zoom meeting?Thanks
2 different customers are reporting receiving my text messages over and over non stop.
We are migrating a customer from Skype to Zoom phone they have several models of Poly VVX phones and they are questioning what appears on the display.While on Skype they USed to have the line with the date on the upper right corner showing the extens...
I'm getting nowhere with customer service. I am a small business owner with one line, just for me. I am still not receiving calls on my phone. When I try to call from another phone number, it goes to an operator and asks for a extension. How can I se...
I needed to update my main greeting on my IVR. Now it wont pick up. I went into the Receptionist profile and it still shows the main greeting is attached. I didn't change anything else. What happened?
